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Last updated on 2024年8月7日

You're handling technical glitches before a live broadcast. How do you ensure a smooth show?

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Imagine you're backstage, the countdown to a live broadcast is ticking away, and suddenly, you're facing technical glitches. Your heart races—ensuring a smooth show is now your top priority. In the world of event production, these moments are critical. You need a game plan to troubleshoot effectively and keep the show on track. With some preparation and cool-headed strategies, you can turn potential disaster into a seamless experience for your viewers. Let's dive into how you can handle these technical hiccups before they become showstoppers.

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1 Assess Quickly

When a technical glitch occurs, time is of the essence. Your first step is to quickly assess the situation to determine the scope and impact of the issue. Check if it's an isolated problem or something that affects the entire broadcast system. Communicate with your team to gather information from different areas, such as audio, video, and lighting. Understanding the nature of the glitch allows you to prioritize your actions and address the most critical issues first to minimize disruption to the live broadcast.

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Kaitlyn Sitek

Crafting jaw-dropping corporate events that captivate and leave audiences wanting an encore!
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Moments before a live broadcast and a technical glitch hits? Assess fast! Sometimes it’s just a loose cable, but other times it’s on the brink of disaster. I’ve been there, ready to go live, and lost our entire fiber home run. The quicker you identify the issue, the quicker you can fix it. If you’re not the one handling it, keep the coms clear so the engineer can troubleshoot without distractions.

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Chris Hennessy

Working To End Drug & Human Trafficking In Our Community and Beyond | Always Looking For a Snack | Livestream Production | Social Media Management | Fentanyl Is Terrorism
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You HAVE to be able to figure it out fast and have a contingency plan in place. You have to know the reasons wht a mic or camera isn't working and be able to communicate that to the host/guests.

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2 Communicate Clearly

Clear communication is vital when resolving technical issues before a live broadcast. You must establish a direct line of communication with your technical team and any on-air talent. Use clear, concise language to convey the nature of the problem and the steps being taken to fix it. This ensures everyone is on the same page and can adjust their actions accordingly. Remember, panic spreads quickly; maintaining a calm demeanor will help keep the entire crew focused and effective.

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3 Have Backups

Always have backup systems in place for every critical component of your live broadcast. This includes having spare microphones, cables , and even a secondary power source ready to go. If a camera fails, you should be able to switch to another without missing a beat. Backup plans for internet connectivity are also crucial, as live streams depend heavily on stable network connections. With redundancies in place, you can quickly pivot to your backup options and keep the show running smoothly.

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4 Rehearse Scenarios

Before going live, rehearse potential technical failure scenarios with your team. This includes simulating audio dropouts , video feed issues, or power outages. By practicing how to respond to these situations, your team will be better prepared to handle real glitches efficiently. Rehearsals should also include checking all equipment and running through the entire broadcast process to ensure everything is functioning correctly. This proactive approach can prevent many issues from arising during the actual broadcast.

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Kaitlyn Sitek

Crafting jaw-dropping corporate events that captivate and leave audiences wanting an encore!
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Failing to plan is planning to fail. During rehearsals, practice taking backups live. I sometimes run new crews through this drill: “Opening video just crashed. Stand by to take backup and crossfade audio.” To make your team effective in chaos, you need to get them comfortable with it. Once they build confidence, they’ll be ready if it happens during show.

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5 Stay Updated

Keep your software and equipment updated to the latest versions to avoid glitches caused by outdated technology. Before any live broadcast, confirm that all firmware and software updates have been applied and that no scheduled updates will occur during the show. Staying current with technology trends can also provide insights into newer, more reliable solutions that could enhance your production quality and stability.

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6 Monitor Constantly

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Shaun Wall, CTS

Crew-Customer Advocate | Empathy-Legacy Champion | Cultural Steward
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After the event, you HAVE to debrief. Non-negotiable. What happened, why, and what will be done to avoid it next time? If you're the leader, own it. Communicate what you could have done differently and what you will be doing going forward. Keep it simple and clear. Tell the team what they can expect from you and what you expect from them. Then get a readback from the crew to make sure you communicated your intened message.

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Njideka Maduka
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While some equipment may pack up without forewarning, however, most times there are signs that the equipment may malfunction anytime soon. Some companies are proactive enough to take these signs seriously. I have since realized that other companies may be lukewarm to address these issues due to some reasons, including financial constraints. Nothing beats proactiveness.

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You're handling technical glitches before a live broadcast. How do you ensure a smooth show?

1

2

3

4

5

6

7

1 Assess Quickly

2 Communicate Clearly

3 Have Backups

4 Rehearse Scenarios

5 Stay Updated

6 Monitor Constantly

7 Here’s what else to consider

Event Production

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You're handling technical glitches before a live broadcast. How do you ensure a smooth show?

1

2

3

4

5

6

7

1 Assess Quickly

2 Communicate Clearly

3 Have Backups

4 Rehearse Scenarios

5 Stay Updated

6 Monitor Constantly

7 Here’s what else to consider

Event Production

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