When faced with numerous customer complaints at the airport, effective prioritization is key to maintaining order and satisfaction. Here's how to decide which complaint to address first:

• Assess urgency: Address safety issues or urgent needs immediately to prevent potential hazards.

• Evaluate impact: Handle complaints affecting large groups or critical services next to minimize disruption.

• Acknowledge promptly: Quickly acknowledge all complaints so customers feel heard and valued.

How do you handle multiple complaints in high-pressure environments? Share your strategies.