You're handling a frustrated customer on live chat. How can active listening uncover their real issues?
Dealing with an upset customer on live chat can be challenging, but active listening can transform the interaction. Here's how you can use this skill to identify their real issues:
How do you handle frustrated customers on live chat? Share your strategies.
You're handling a frustrated customer on live chat. How can active listening uncover their real issues?
Dealing with an upset customer on live chat can be challenging, but active listening can transform the interaction. Here's how you can use this skill to identify their real issues:
How do you handle frustrated customers on live chat? Share your strategies.