When vendor issues threaten your IT strategy, it's critical to act decisively. Implement these strategies to maintain control:
- Establish clear performance metrics and communicate them to your vendors, ensuring expectations are aligned.
- Regularly review vendor deliverables against agreed standards and address discrepancies immediately.
- Develop contingency plans for critical services to minimize disruption in case of vendor failure.
How do you manage vendor performance to protect your IT operations? Share your strategies.
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Vendor ManagementHow do you navigate a situation where a vendor fails to deliver on promised quality standards?