1. Acknowledge Quickly: First, respond fast. Even if you don’t have the answer yet, let them know you’re on it. They just want to feel heard. 2. Clarify Expectations: Jump on a quick call or use Loom to record a screen share explaining their request and asking any needed clarifications. Don't guess—confirm specifics. 3. Set Boundaries: Let them know what’s possible within the deadline and what might need a Phase 2. Under-promise, over-deliver. 4.Toss everything into Monday.com or Asana. Keep track of requests, changes, and timelines, so nothing slips. 5. Frequent Updates: Send updates every step of the way so they don’t feel left in the dark. It’s like being a weather reporter—you’re always ahead of the storm.

When last-minute client requests come in, I focus on ?????????????? ?????? ????????????????????????????. >>> First, I ensure I fully understand the new demand by asking detailed questions to grasp its urgency and impact. >>> Then, I ???????????????? ????????????????????, seeing how the request fits into the bigger picture and whether timelines or resources need adjusting. ??????: I always communicate the changes clearly to all stakeholders, making sure everyone’s on the same page regarding new deadlines and deliverables. Finally, I confirm the revised plan with the client to prevent any misunderstandings and ensure we’re aligned moving forward.

In my experience as a B2B aagency owner, handling last-minute client demands requires sharp, clear communication. ??? I start by clarifying priorities and impact with the team, what's achievable within the timeline? This way, we focus on what can make the biggest difference under pressure. For example, when a client requested a major ad tweak close to a launch, I aligned with the design and copy teams to confirm exactly which changes had the most value. Keeping updates in real-time via Slack channels also helps us streamline responses and reduce back-and-forth. ?? Clear channels and role clarity keep things on track! Other contributors have left some great tips too, what’s your approach?

Oh man, last-minute client demands can be such a headache! Here's how I handle it: First, I take a deep breath and try not to panic. Then, I hop on a quick call with the client to really understand what they're after. No room for misunderstandings when things are moving fast, right? I make sure to repeat back what they're asking for, just to be 100% sure we're on the same page. Then, I huddle up with my team ASAP. We brainstorm how to make it happen without losing our minds. I'm big on keeping everyone in the loop, so I set up a group chat or shared doc where we can all stay updated. And I'm not shy about pushing back if the changes are just too crazy. Sometimes you gotta be straight with clients about what's doable.

When unexpected client demands arise, clear communication is vital to navigating last-minute changes effectively. Start by reaffirming the project's goals to ensure that any adjustments align with the overall objectives. Immediately update timelines and inform all stakeholders of the new deadlines to maintain transparency. Finally, confirm understanding by summarizing the changes discussed and seeking confirmation from the client to avoid any miscommunication. How do you handle last-minute client requests? Share your strategies!