Facing tension between program staff and board members? Effective mediation is key to fostering a collaborative atmosphere.

Tensions between program staff and board members can hinder your non-profit's progress. Addressing these issues requires clear communication, empathy, and structured mediation. Here's how to mediate effectively:

• Facilitate open dialogue: Arrange a neutral meeting where both parties can express their concerns and viewpoints.

• Set clear expectations: Define roles and responsibilities to minimize misunderstandings and overlap.

• Seek common ground: Focus on shared goals and values to build a cooperative framework.

What strategies have worked for you in similar situations? Share your thoughts.