? stay calm and reassure the class that the issue will be resolved ? check if the microphone or camera is muted or disconnected ? restart the platform if the issue persists, it worked for me during lag ? switch to a backup device, once I switched from my laptop to my phone to keep the class going ? keep students updated so they stay patient and informed ? follow up after the issue is fixed to ensure we don’t miss any key points

Technology is an essential tool during classes, but it can also fail at critical moments. My approach has always been to have alternative plans ready and to remain calm in the face of the unexpected. When faced with live technical problems, I prioritise clear communication with students and look for quick solutions, such as switching platforms or simplifying the interaction. Flexibility and adaptability are key to keeping the focus on learning, regardless of technical glitches.

Facing technical issues during a live online lecture can be challenging, but effective troubleshooting can help minimize disruptions. First, it's crucial to remain calm and composed, as this sets a positive tone for the students. Quickly assessing the problem is essential; whether it’s audio, video, or connection issues, identifying the specific issue can guide your next steps. If possible, having a backup device or platform ready can facilitate a smooth transition. Engaging students while you troubleshoot—perhaps by encouraging them to share their thoughts or questions in the chat—can maintain their attention and participation.

Teaching in a virtual environment guarantees that technology issues will inevitably arise. As a leader at a virtual school, I have experienced my share of glitches and coached many teachers through troubleshooting scenarios. The most important thing to remember is to remain patient and grounded; students and parents can easily sense a teacher's frustration in a virtual setting. When a tech issue occurs, it's helpful to remind everyone that these situations are common and to take a moment to troubleshoot. Staying calm makes finding a solution much easier. Don’t hesitate to ask for support when needed, and always have a backup plan in place for what students can work on if you need to adjust the lesson on the spot.