You're facing supply chain disruptions. How do you leverage frontline feedback to manage risk effectively?
Supply chain disruptions can wreak havoc on your operations, but your frontline workers are a goldmine for insights. Here's how to tap into their knowledge to manage risks:
How do you gather and use frontline feedback in your organization?
You're facing supply chain disruptions. How do you leverage frontline feedback to manage risk effectively?
Supply chain disruptions can wreak havoc on your operations, but your frontline workers are a goldmine for insights. Here's how to tap into their knowledge to manage risks:
How do you gather and use frontline feedback in your organization?
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Frontline feedback is a powerful tool for managing supply chain disruptions. Here’s how to do it: 1. Conduct Regular Feedback Sessions: Frontline workers often detect issues early. According to Forbes Insights, 70% of supply chain professionals believe that employee feedback leads to better decision-making during disruptions. 2. Implement a Feedback Loop: Feedback without action is wasted. Research by PwC shows that companies with robust feedback loops report a 25% faster resolution time for supply chain disruptions. 3. Leverage Technology for Feedback: For example, deploying tools like TINYpulse or Qualtrics allows workers to report issues instantly. 4. Recognize Patterns from Feedback: Analyze feedback to uncover recurring issues.
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Frontline feedback is invaluable in identifying risks early and understanding their real-time impact. By actively listening to team insights, you can spot issues quickly, adapt strategies, and implement proactive solutions. Engaging those closest to the operations ensures a more accurate and responsive approach to managing disruptions.