You're facing supply chain delays for perishable goods. How do you adjust your contingency plans effectively?

In 2023, during an incident with an ice cream container that broke down at the port of Senegal, we swiftly enacted our contingency plan. The cargo was transferred into a reefer truck to maintain the required temperature, supervised by an expert who provided a report. A technician accompanied the truck to Bamako, and we kept the client updated. To address potential border issues, we had another reefer truck on standby, booked for three days, anticipating a four-day transit. The operation ran smoothly, and the ice cream arrived in excellent condition. Another unloading report was also issued to ensure the cargo arrived in good conditions. Everything was done much to the client's satisfaction

One thing I've found helpful in facing supply chain delays for perishable goods is establishing relationships with multiple suppliers. This allows flexibility when one supplier faces issues, reducing downtime. Actually, I disagree with relying solely on increasing inventory as a solution, as it can lead to waste with perishable items. An example is using technology like demand forecasting and real-time tracking to adjust orders quickly, minimizing losses and ensuring timely deliveries when disruptions occur.

Use technology to identify and manage supply chain risk. Diversify Your Sourcing Strategy. Identify Alternative Shipping Ports. Improve Demand Forecasting. Stay Resilient. Work in collaboration with suppliers to build a sustainable supply chain. Stay up-to-date on relevant legislation.