You're facing pushback on liability clauses in a contract. How will you handle stakeholder concerns?

Start by really listening to the stakeholders’ concerns about the liability clauses. What exactly are they worried about? Is it the potential financial risk, the legal implications, or something else? Understanding their perspective is the first step in addressing their concerns effectively.

é sempre importante ter uma assessoria jurídica para elabora??o do contrato. O contrato hoje n?o é puro e simples “delimitar responsabilidades” as responsabilidades devem obedecer um princípio chamado “Princípio do equilíbrio contratual”. O princípio deve definir responsabilidades proporcionais a ambas as partes, de forma que, uma parte n?o fique mais sobrecarregada e mais prejudicada do que a outra. Diante disso o contrato deve ser extremamente equilibrado, estabelecendo limites iguais ou equitativos sem que uma parte ganhe vantagem a outra parte. A viola??o desse e outros princípios contratuais poderá anular judicialmente cláusulas que a parte se sentir lesada.

When stakeholders push back on liability clauses, it's easy to become defensive. Are they worried about potential financial risks, reputational damage, or operational disruptions? By actively listening and asking probing questions, you can uncover their underlying motivations and address their specific anxieties. This empathetic approach not only builds trust but also allows you to tailor your responses and propose solutions that alleviate their concerns. Perhaps they need reassurance about your company's insurance coverage or clarification on the specific circumstances that would trigger liability. By demonstrating that you understand their worries, you can pave the way for a more collaborative and productive negotiation.

Negotiating liability clauses is like performing surgery—you can't make the right incision without first diagnosing the problem. Understanding stakeholders' pain points is critical, so listen actively and ask the right questions. Only then can you make precise adjustments that have a chance of being agreed upon by all parties.

Contratos de baixa complexidade podem ser apresentados de forma simples e com apresenta??o de baixa complexidade. Os contratos de média e alta complexidade é necessário fazer um plano de apresenta??o. Os planos de apresenta??o s?o importantes para facilitar o entendimento das responsabilidades de ambos os contratantes. O plano de apresenta??o além do contrato pode ser escrito, com uma linguagem menos técnica para simplificar o entendimento. Pode-se utilizar um plano de apresenta??o no formado de imagens para que os contratantes consigam ter uma esclarecimento mais simples

Once you know their concerns, take the time to explain why the liability clauses are there. Break down the legal jargon into simple terms so they can see how these clauses protect both parties. Explain the risks involved and how these clauses help manage those risks. By educating them, you can help ease their fears and build trust.

If the stakeholders are still uneasy, be prepared to offer alternatives. Can you adjust the clauses to make them more acceptable while still protecting your interests? Perhaps there's room to negotiate the terms or find a middle ground that satisfies everyone. Offering alternatives shows that you’re flexible and committed to finding a solution that works for all parties.

Nitidamente um contrato bem equilibrado e com maior negocia??o das responsabilidades torna um fator importante na negocia??o. No entanto, o corpo jurídico deverá sempre ter um plano estratégico de contrato que vise alternativas a serem apresentadas no momento da negocia??o. N?o basta somente possuir o interesse em negociar, as negocia??es devem ocorrer dentro dos princípios contratuais e da própria legisla??o

When stakeholders express concerns, it's an opportunity to engage in a collaborative risk assessment. Explore the potential scenarios that could trigger liability and discuss the potential impact on both parties. By openly acknowledging and evaluating the risks, you demonstrate transparency and a willingness to find mutually agreeable solutions. This could involve adjusting the language of the clause, incorporating limitations or exclusions, or even exploring alternative risk-sharing mechanisms. Remember, the goal is not to eliminate all risk but to allocate it fairly and ensure that both parties feel protected, building trust, addressing concerns, and negotiating liability clauses that are both reasonable and effective.

Every transaction carries risk— it’s inevitable. That’s why a thorough assessment of the risks and risk appetite is essential when negotiating liability clauses. Push stakeholders to identify potential risks and evaluate both their likelihood and financial impact. With this clarity, you can fine-tune the clauses to reflect the real stakes, making it easier to reach a fair agreement.

When encountering resistance to liability clauses, I employ a strategic approach focused on building trust, understanding concerns, and finding mutually beneficial solutions. Active Listening and Empathy: I prioritize understanding the stakeholder's perspective and concerns. By actively listening and empathizing, I build trust and create a collaborative environment conducive to negotiation. Anchoring and Concessions: I employ anchoring tactics, starting with a more stringent liability clause than I anticipate agreeing on. This provides room for negotiation and allows me to gauge the stakeholder's willingness to compromise. I also identify areas where I can offer concessions on other terms to secure agreement on liability provisions.