You're facing pushback from IT teams on new business architecture strategies. How can you win them over?
Introducing innovative business architecture often meets skepticism from IT teams. To gain their support, consider these steps:
- Align with IT goals. Show how the new strategies can enhance or streamline their processes.
- Involve them early. Solicit IT input during the planning phase to foster a sense of ownership.
- Offer training and resources. Provide necessary tools and education to ease the transition.
How have you successfully engaged resistant teams in strategic changes?
You're facing pushback from IT teams on new business architecture strategies. How can you win them over?
Introducing innovative business architecture often meets skepticism from IT teams. To gain their support, consider these steps:
- Align with IT goals. Show how the new strategies can enhance or streamline their processes.
- Involve them early. Solicit IT input during the planning phase to foster a sense of ownership.
- Offer training and resources. Provide necessary tools and education to ease the transition.
How have you successfully engaged resistant teams in strategic changes?
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Pushback from IT Teams are a signal of misalignment. It could be an indicator that EA principles are not embedded. Having a common shared vision of the future that both IT and Business continually create and maintain is one of the key benefits of the practice. I would deal with the issue by going back to basics and ensure that there is synergy amongst all the parties involved.
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Align with IT goals: Demonstrate how new strategies can improve IT processes, like integrating automation to reduce manual tasks, enhancing efficiency and productivity. Engage IT teams in the planning phase, allowing them to contribute insights, which fosters ownership and reduces resistance. Provide training sessions on new technologies, like cloud solutions, to ease transitions and build confidence among IT staff. Feedback loops: Establish regular check-ins for IT teams to voice concerns and suggest improvements, ensuring their perspectives are valued throughout implementation. Highlight successful collaborations and outcomes, such as improved system performance or user satisfaction, to reinforce the benefits of the new architecture.
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One common issue with business architecture strategies not sticking is that it does not directly connect to the IT work. The IT teams need to see the connection between the business architecture and the technical architecture. This is where domain and industry reference architectures come in. Another reason is that business architectures (especially when driven by an external party) assume target states and do not always reflect the current maturity of the organization. Make sure these strategies reflect the current state, the next target state and then the North Star vision. A third reason is that the IT teams are not able to see the value of the new business architecture. How is it going to improve things? Show them the benefit.
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Focus on creating a shared vision that balances bold innovation with practical business alignment. Involve IT and business leaders early, ensuring the vision reflects strategic goals and improved process improvements. Treat EA principles as flexible guides, not rigid rules, and equip teams with training and resources to understand and embrace them. Collaborate on a Shared Vision: -Demonstrate Value: Highlight quick wins and long-term benefits to shift resistance into support. -Empower with Resources: Provide training, tools, and ongoing support to help teams adopt the vision. -Ensure Alignment: Tie the vision to clear strategic goals and measurable process improvements. This approach transforms resistance into an opportunity.
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In a situation like this, my first instinct is always to listen. I want to understand what is the source of the pushback. It could be warranted, it could be due to personality conflicts, or it could be because of a lack of understanding. Once I know the motivation for the pushback I can address it accordingly. Often times the act of being an active and sympathetic listener helps in the next steps whether they be to realign the architect, mediate competing concerns, or spend time to explain the business architecture and expected future state.
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