You're facing pushback from stakeholders on product updates. How do you overcome their resistance to change?
Curious how you navigate the choppy waters of stakeholder pushback? Dive in and share your strategies for smoothing the seas of change.
You're facing pushback from stakeholders on product updates. How do you overcome their resistance to change?
Curious how you navigate the choppy waters of stakeholder pushback? Dive in and share your strategies for smoothing the seas of change.
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When stakeholders resist product updates, it’s usually due to real concerns or challenges, not a lack of intent. As a PM, I take a collaborative approach to understand their pain points. Common issues, like tech resource constraints, require clear prioritization and support to address effectively. To reduce resistance, I focus on two strategies: a)Keeping stakeholders informed about product performance and the rationale behind updates. B) Regularly recognizing and celebrating them. Genuine appreciation reinforces collaboration, and creates a positive environment for embracing change. By fostering transparency and showing appreciation, I create a positive environment that helps navigate change and build strong, trusting relationships.
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?? Facing pushback from stakeholders on product updates? Here’s how I’d overcome the resistance: — Show the value with data: Present concrete data, such as user feedback or performance metrics, to justify the updates. When stakeholders see the potential impact, it’s harder to resist. ?? Example: I’ve used A/B testing data to show a 10% increase in engagement after implementing certain updates, which helped win stakeholder buy-in. — Highlight alignment with business goals: Tie the updates directly to the company’s broader goals or KPIs. If stakeholders see how the changes benefit the bigger picture, they’re more likely to support them. ??
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Understand stakeholders' concerns and address them openly. Explain the reasons behind the updates, connecting them to long-term business goals, customer needs, or market trends. Highlight the benefits, such as improved user experience or greater efficiency. Support your approach with data or case studies, and suggest phasing in the updates to minimize disruption. Encourage feedback to show their input is valued, and keep communication open to build trust and reduce resistance to change.
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1. Understand the reasons for their resistance. 2. Address their concerns. 3. Communicate the need for the change. 4. Show data to prove your point about the change. 5. Offer support and assistance, let them know you're available for them.
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To minimize stakeholder resistance, early involvement is crucial. You need to incorporate stakeholder feedback throughout the design process to foster trust and open communication. If this was not done initially, addressing concerns directly is essential. Highlighting benefits, sharing quantified incremental value, and outlining risk mitigation strategies can help with pushback. Proposing a phased product rollout plan to minimize disruption can also reduce fears. By actively listening and understanding the stakeholder perspective, you can effectively navigate resistance and determine the most suitable path forward.
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