You're facing a high-stakes client meeting. How can you defuse conflicts before they escalate?
In high-stakes meetings, preempting conflict is key. Here's how to keep the peace from the get-go:
- Establish ground rules early on, setting a tone of mutual respect and open dialogue.
- Listen actively and validate concerns; this shows empathy and can prevent misunderstandings.
- Prepare solutions for potential issues beforehand, demonstrating foresight and commitment.
How do you maintain harmony in challenging client interactions?
You're facing a high-stakes client meeting. How can you defuse conflicts before they escalate?
In high-stakes meetings, preempting conflict is key. Here's how to keep the peace from the get-go:
- Establish ground rules early on, setting a tone of mutual respect and open dialogue.
- Listen actively and validate concerns; this shows empathy and can prevent misunderstandings.
- Prepare solutions for potential issues beforehand, demonstrating foresight and commitment.
How do you maintain harmony in challenging client interactions?
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