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Last updated on 2024年8月3日

You're facing feedback from a software testing project manager. How do you ensure a successful response?

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Receiving feedback from a project manager in software testing can be daunting, but it's a critical part of your professional development. Your ability to respond effectively not only demonstrates your competence but also your willingness to engage in the continuous improvement process that is vital in the tech industry. Remember, the goal of feedback is to enhance the quality of the software and your skills as a tester. Embrace it as an opportunity to learn and grow, and you'll be on your way to ensuring a successful response.

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Darshit Shah

Senior Lead QA Engineer | Scrum Master Certified | ISTQB? Agile Certified | ISTQB? CTFL Certified | Team Management |…

1 Listen Actively

When you're presented with feedback, the first step is to listen actively. This means giving your full attention to the project manager, acknowledging their points, and resisting the urge to interrupt or become defensive. It's crucial to understand their perspective and the context in which they're providing feedback. By doing so, you show respect for their expertise and lay the groundwork for a constructive dialogue about the software testing process.

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Darshit Shah

Senior Lead QA Engineer | Scrum Master Certified | ISTQB? Agile Certified | ISTQB? CTFL Certified | Team Management | Stakeholder Engagement | Manual Testing | API Testing | Selenium | TestNG | Cucumber | Robot Framework
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Listening actively means fully focusing on the speaker, understanding their message, and responding thoughtfully. Avoid interrupting, and show that you’re engaged by nodding or summarizing their points. Ask clarifying questions if needed, and reflect on their feedback to ensure you grasp their concerns correctly. This approach helps build effective communication and fosters a better understanding of the issues at hand.

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2 Clarify Doubts

Once you've listened to the feedback, don't hesitate to ask questions if anything is unclear. Seeking clarification demonstrates your engagement with the feedback and ensures that you fully comprehend the issues at hand. It's important to understand the specifics of what's expected of you moving forward. Clear communication at this stage can prevent misunderstandings and help you address any concerns more effectively.

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3 Reflect Objectively

After the meeting, take some time to reflect on the feedback objectively. Separate your personal feelings from the professional critique and consider the validity of the points raised. Reflecting on feedback allows you to assess your testing methods and identify areas for improvement. This introspective approach is essential for personal growth and can lead to enhanced performance in future projects.

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4 Plan Your Action

With a clear understanding of the feedback, it's time to create an action plan. Identify the steps you need to take to address the issues raised by the project manager. This plan should be specific, measurable, and time-bound. By setting clear goals and deadlines for yourself, you ensure that the feedback results in tangible improvements in your software testing processes.

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5 Communicate Progress

Keep the project manager in the loop as you implement changes based on their feedback. Regular updates demonstrate your commitment to improving and allow for ongoing dialogue. This communication is key to building a positive relationship with your project manager and can lead to more effective collaboration in the future.

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6 Seek Feedback Again

Finally, once you've made changes, seek out feedback again. This shows your dedication to continuous improvement and helps you gauge whether your actions have been effective. It's a cycle of learning and development that can significantly boost your skills as a software tester. Engaging in this iterative process can lead to higher quality work and greater satisfaction in your role.

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Reshma Israni
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Noting down all the feedback points in a positive way and implement the changes. Present it in an appropriate way and again if there are changes note down. Communicate it with your team and make the changes accordingly. Try to act on the changes as soon as possible wrt to priority.

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You're facing feedback from a software testing project manager. How do you ensure a successful response?

1

2

3

4

5

6

1 Listen Actively

2 Clarify Doubts

3 Reflect Objectively

4 Plan Your Action

5 Communicate Progress

6 Seek Feedback Again

Software Testing

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You're facing feedback from a software testing project manager. How do you ensure a successful response?

1

2

3

4

5

6

1 Listen Actively

2 Clarify Doubts

3 Reflect Objectively

4 Plan Your Action

5 Communicate Progress

6 Seek Feedback Again

Software Testing

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