Last updated on
2024年9月24日
You're facing ERP integration issues. How can you align IT and finance teams to troubleshoot efficiently?
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When ERP integration stumbles, aligning IT and finance is key to a swift resolution. To navigate this challenge:
How do you bridge departmental divides to tackle tech problems? Share your strategies.
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It’s a very practical problem, Integrations are driven by business requirements, but mostly enabled and managed by IT teams. Key is to focus on enabling a culture of communication and joint ownership. A few pointers to strike a common ground- 1- Business to share requirements but should reconcile with IT team’s inputs on feasibility and ease of maintenance. I’ve seen integrations failing constantly as they insisted doing their way, but later, struggled during operations 2- IT should listen to business requirements with an open mind and work towards enabling business integration requirements as far as possible; they don’t understand technology, thus providing them with suitable pros and cons and sharing best practices go a long way!
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IT and finance departments must both be properly trained about ERP integration of modules and third-party applications. They must learn how to set up the module integration parameters and customize journal definitions for automating the creation and posting of financial transactions and journal entries from source transactions like sales orders and certain inventory movement types.