You're facing demands for faster shipping at a lower cost. How will you navigate negotiations with clients?
Dive into the art of negotiation! Share your strategies for balancing speed and cost in client dealings.
You're facing demands for faster shipping at a lower cost. How will you navigate negotiations with clients?
Dive into the art of negotiation! Share your strategies for balancing speed and cost in client dealings.
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Analizar tus costos actuales e identificar alguna oportunidad a capitalizar. Explorar con tu cliente soluciones que permitan mantener la velocidad del envio y con menor costo: incrementar drop size, dia fijos de entrega con volumen minimo, ampliar ventanas de recibo de los envios (nocturno), tiempos de espera, tiempos de descarga, entre otros.
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To address demands for faster, cost-effective shipping, I'll prioritize transparency, align expectations, and emphasize strategic solutions. By leveraging relationships with multiple carriers, I'll negotiate competitive rates and improve transit times. I'll introduce tiered shipping options, offering clients choices between speed and cost, ensuring flexibility without sacrificing service. Educating clients on factors like zone-based shipping and inventory positioning can also help them understand cost impacts. Ultimately, aligning our logistics strategy with their needs builds trust and secures their confidence in our commitment to efficient, affordable solutions.
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Work with clients to co-create solutions that meet their budget constraints while managing expectations about delivery timelines and costs
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First, understand where my customer is allocated, find carriers that are familiar with that area and would improve the lead time. Be transparent with my customer and my provider, to find a matching point for all the parties. Compare lines and if necessary have more than one provider for each line to balance costs and efficiency.
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Em negocia??es com clientes que buscam rapidez e custo reduzido, aprendi que transparência e estratégia s?o essenciais. Quando enfrento essa demanda, costumo mapear detalhadamente cada etapa da opera??o para identificar onde podemos otimizar sem comprometer a qualidade. Sempre deixo claro para o cliente como os diferentes prazos afetam os custos e quais ajustes podem ser feitos para encontrar um equilíbrio. Um exemplo prático que uso é apresentar alternativas com níveis de servi?o distintos, onde cada op??o destaca prós e contras. Assim, o cliente entende melhor o valor de cada decis?o e confia mais na parceria. #Logística #Negocia??o #Gest?oDeCustos #AtendimentoAoCliente #Otimiza??o
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