When a database connectivity crisis hits, it's crucial to effectively communicate with non-technical stakeholders to keep everyone aligned. Here's how you can ensure clear, effective engagement:

• Simplify the technical jargon: Use analogies or simple language to explain the issue.

• Prioritize transparency: Clearly outline the impact on business operations.

• Offer actionable solutions: Provide steps on how the problem is being addressed and expected timelines.

How do you handle communication during tech crises? Share your thoughts.