You're facing a critical IT service outage during peak business hours. How do you ensure a swift recovery?

When an IT outage strikes at the worst possible time, quick recovery is paramount. To turn things around fast:

- Assess the situation immediately to identify the root cause.

- Communicate effectively with all stakeholders about the issue and expected resolution time.

- Mobilize your IT response team to implement the fix and test system stability.

How do you handle IT crises? Share your strategies for fast recovery.