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Last updated on 2024年7月10日

You're facing conflicting opinions with physicians. How do you navigate through the differences?

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When you're working with physicians, encountering conflicting opinions is not uncommon. The challenge lies in navigating these differences with professionalism and a focus on patient care. Whether you're a fellow healthcare provider, a medical administrator, or a patient advocate, understanding how to manage varying medical viewpoints is crucial. This article will discuss strategies to help you work through these conflicts effectively, ensuring that the best possible outcomes for patients are achieved while maintaining respectful and productive professional relationships.

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1 Understand Context

Understanding the context behind each physician's perspective is essential in resolving differences. Physicians come from diverse backgrounds and have varying levels of experience and expertise. They might also have different specialties, which can influence their approach to patient care. When faced with conflicting medical opinions, take the time to understand the reasons behind each viewpoint. This includes considering the evidence base supporting each opinion, the clinical experience of each physician, and the specific circumstances of the patient's case. By fully grasping the context, you can better assess the situation and work towards a consensus.

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Claudia Cometa, PharmD

Changing healthcare - one heartstorm at a time | Founder at Peace Advocacy Group | Unreasonable Hospitality Certified Coach | PGx Consultant | Radical Remission Healthcoach | Podcast Host | Keynote Speaker | Author
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Contextual understanding of physician opinions is imperative. I often guide my private clients by explaining the context - for instance, a Western-trained oncologist is less likely to recommend dietary changes or augment therapy with supplementation because that’s not what they are taught. A holistic oncologist is less likely to support traditional chemotherapy and radiation because their training involved different treatment modalities. That doesn’t mean either is more or less correct, it simply means they have differing approaches and the patient must decide which is more aligned with their goals and values.

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Jhaimy Fernandez, MD

Digital Health Equity Leader, Educator, and Physician | I help digital health companies & healthcare providers expand their reach to underserved communities.
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Navigating conflicting opinions with physicians requires clear communication, thorough research, and a collaborative approach. Start by understanding each physician's perspective and the rationale behind their recommendations. Ask detailed questions to clarify any doubts and gather as much information as possible. Consult trusted medical sources and seek a second or even third opinion if necessary. Ultimately, make an informed decision based on a comprehensive understanding of the options, considering both the medical evidence and your personal values and preferences.

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Douglas Andrade

Gest?o Médica / Gest?o em Saúde / Gest?o da Qualidade / Médico Pediatra
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N?o é incomum que médicos tenham opini?o divergente quanto a um tratamento ou conduta. Vejo essa divergência com bons olhos pois dessa forma s?o geradas ricas discuss?es de casos, com grandes desfechos para o paciente. A saúde n?o é uma ciência exata e é mais que natural vis?es divergentes a cerca de patologias e tratamentos. Especialidades diferentes, forma??es diferentes, linhas de pesquisa diferentes, experiências diferentes. Tudo levando a troca de conhecimento

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2 Open Dialogue

Creating an open dialogue is a vital step in reconciling differing opinions among physicians. Encourage each party to share their perspectives and reasoning without interruption. Active listening can foster an environment where each physician feels heard and respected. This process not only clarifies the rationale behind each viewpoint but also allows for the exchange of ideas that could lead to a unified approach. Remember that effective communication involves not only speaking but also listening with the intent to understand, not just to respond.

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Douglas Andrade

Gest?o Médica / Gest?o em Saúde / Gest?o da Qualidade / Médico Pediatra
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N?o é a toa que em praticamente todos os artigos é discutido sobre comunica??o assertiva, escuta ativa, respeito aos colegas e diálogos abertos. Essa é a grande chave para o sucesso. N?o que seja simples. é um desafio manter essa comunica??o adequada com todos os públicos. Cada ser humano é diferente e estratégias diferentes devem ser utilizadas para mantermos a entrega de valor adequado ao cliente

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3 Seek Clarity

When opinions clash, seeking clarity on the specific points of contention can help move towards a resolution. Ask questions to uncover the core of the disagreement and what each physician believes is the best course of action for the patient. Sometimes, the conflict may arise from misunderstandings or a lack of information. By delineating the areas of agreement and disagreement, you can identify common ground and areas where further discussion or information is needed.

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4 Evaluate Evidence

Evaluating the evidence supporting each physician's opinion is a critical step in resolving conflicts. Look for recent guidelines, clinical studies, and expert consensus that may shed light on the issue at hand. It's important to approach this with an open mind and a willingness to consider all relevant information. This evidence-based approach can help depersonalize the conflict and focus the discussion on what is best for the patient based on current medical knowledge.

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5 Collaborative Decision

Moving towards a collaborative decision involves integrating the knowledge and insights from all physicians involved. This may require compromise or finding alternative solutions that satisfy the concerns of each party. It's important to keep the patient's best interest at the forefront of this process. Sometimes, bringing in a neutral third party or consulting with additional experts can provide a fresh perspective and facilitate a resolution.

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Douglas Andrade

Gest?o Médica / Gest?o em Saúde / Gest?o da Qualidade / Médico Pediatra
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O mais importante nesses casos é a discuss?o clara e transparente de forma respeitosa. Manter a mente aberta a opini?o alheia é o grande desafio. O médico responsável pelo paciente ou líder de equipe deve ter a prudência de escutar todos, unir todas as opini?es e sugest?es e chegar ao melhor plano terapêutico, dividir essa decis?o com todos envolvidos e escutar novamente opini?es. Feito isso leva a proposta ao paciente para defini??o

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6 Reflect and Learn

Finally, reflecting on the conflict and learning from the experience can improve future interactions. Consider what worked well in navigating through the differences and what could be improved next time. This reflection can help you develop strategies for more effectively working with physicians in the future, ultimately leading to better patient care and more harmonious professional relationships.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're facing conflicting opinions with physicians. How do you navigate through the differences?

1

2

3

4

5

6

7

1 Understand Context

2 Open Dialogue

3 Seek Clarity

4 Evaluate Evidence

5 Collaborative Decision

6 Reflect and Learn

7 Here’s what else to consider

Working with Physicians

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You're facing conflicting opinions with physicians. How do you navigate through the differences?

1

2

3

4

5

6

7

1 Understand Context

2 Open Dialogue

3 Seek Clarity

4 Evaluate Evidence

5 Collaborative Decision

6 Reflect and Learn

7 Here’s what else to consider

Working with Physicians

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