Primeiro, trago todos para a mesma mesa e refor?o o objetivo comum—se a equipe entende que o impacto é o foco, n?o a vaidade individual, o conflito vira colabora??o. Depois, traduzo opini?es divergentes em solu??es práticas, buscando um equilíbrio entre propósito e viabilidade. Grandes ideias só geram impacto se forem executáveis. E, acima de tudo, refor?o que impacto real exige a??o coletiva. N?o se trata de “quem está certo”, mas de como criamos algo maior que nossas diferen?as.

Never make the mistake of coming to a conclusion without hearing from all parties involved. Many times we want to settle conflicts by identifying who is wrong or right but the higher road could be that both parties are right ; only that they are communicating differently. Separate the issues from the persons involved and seek to bring conflicting parties where they resolve the conflict by themselves without you having to decide who is wrong or right.

Conflicting social impact approaches stem from value, priority, or strategy disagreements. Successful mediation involves open discussion and empathy. Meet with each member individually to understand their views, then bring conflicting parties together. Encourage respectful dialogue, focusing on solutions, not blame. Summarize interests, and guide them to propose resolutions meeting everyone's needs. Remind them of the consequences of failure, if needed, and be ready to impose a solution that aligns with the organization's goals.

En mi experiencia en el sector público y gestión de proyectos, he aprendido que manejar diferencias en estrategias de impacto social requiere equilibrio y visión integradora. Para ello, aplico cinco claves: escucha activa, fomentando el respeto y la validación de perspectivas; uso de datos, fundamentando decisiones en evidencia; búsqueda de terreno común, identificando coincidencias; soluciones híbridas o pruebas piloto, permitiendo ajustes; y compromiso con acciones claras, asegurando ejecución. En proyectos de infraestructura, estas estrategias me han permitido optimizar recursos, cumplir contratos y alinear intereses sin excluir perspectivas, siempre enmarcado en la legalidad.

Start with understanding. Learn about the interests and motivations of each team member and speak with each of them. Impact is hard and requires a team effort, find out what is stopping the members from fully committing and whether there is a willingness to overcome the conflict. If not, it may be that the team is not the right one for the challenge and something needs to change. But if the willingness to move forward is there, then working in earnest with the team to find a solution is possible. Find the win-win alignments for your team and use that as the foundation for working together to achieve their common goals.