You're facing a colleague resistant to change at work. How can you navigate this conflict effectively?
How do you handle a colleague resistant to change? Share your strategies for effective conflict resolution.
You're facing a colleague resistant to change at work. How can you navigate this conflict effectively?
How do you handle a colleague resistant to change? Share your strategies for effective conflict resolution.
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En mi experiencia, he aplicado la estrategia del "Coaching Colaborativo". En lugar de imponer el cambio, invito a mi compa?ero a participar en la discusión sobre por qué el cambio es necesario y cómo puede beneficiarnos a ambos, a través de preguntas abiertas para entender mejor sus preocupaciones y puntos de vista ("?Qué te preocupa más de este nuevo proceso?" o "?Cómo crees que podemos hacer que esta transición sea más fácil para el equipo?"). Adicionalmente, es trato de llevar la reunión por el "Modelo de las 5 Etapas del Cambio": precontemplación, contemplación, preparación, acción y mantenimiento. Así sin ser invasivo, logro de forma participativa que mi colega pueda observar por sí mismo, los beneficios del cambio.
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Navigating a colleague’s resistance to change requires a thoughtful, empathetic approach. Start by actively listening to their concerns to understand the root of their resistance. Acknowledge their feelings, as this fosters trust and openness. Next, communicate the purpose and benefits of the change clearly, aligning it with the organization's goals and how it positively impacts both the team and the individual. Encourage collaboration by involving them in the solution-finding process, which empowers them and reduces resistance. Finally, offer support throughout the transition, demonstrating leadership that values both progress and people.
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1) Address resistance directly: Have an open and honest conversation about the changes, acknowledging the challenges and discussing the reasons behind the resistance. 2) Present evidence: Use data and facts to illustrate why the change is necessary and how it aligns with organizational goals. 3) Offer support: Discuss ways to help ease the transition, whether through training, resources, or additional guidance. 4) Seek consensus: Work towards finding common ground where both parties can agree on some aspects of the change, building a foundation for cooperation.
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Suresh T L
Director - Marketing -scientific services & publications at The Himalaya wellness Company
Being empathetic and aligning the team to common purpose will be critical. Providing honest and critical feedback will be important.
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Primero hay que entender sus preocupaciones. Es básico escuchar de manera activa y empatizar con sus sentimientos para abrir un canal de comunicación. En lugar de imponer mis ideas, propongo un diálogo colaborativo donde ambos podamos expresar nuestras opiniones y buscar soluciones juntos. Resaltar los beneficios del cambio y cómo puede alinearse con sus objetivos va a disminuir la resistencia. Además, ojo: invitar a mi colega a participar en el proceso de implementación va a generar un sentido de pertenencia y compromiso.
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