You're facing a client dispute on contract terms. How will you navigate the renewal negotiation?
In the face of a client dispute on contract terms, preparation is key to a successful negotiation. To steer the conversation:
- Clarify misunderstandings by reviewing contract clauses together to align on interpretations.
- Offer compromises that address their concerns while maintaining your interests.
- Stay professional and solution-focused, setting the tone for constructive dialogue.
How do you handle contract renewals with challenging clients? Share your strategies.
You're facing a client dispute on contract terms. How will you navigate the renewal negotiation?
In the face of a client dispute on contract terms, preparation is key to a successful negotiation. To steer the conversation:
- Clarify misunderstandings by reviewing contract clauses together to align on interpretations.
- Offer compromises that address their concerns while maintaining your interests.
- Stay professional and solution-focused, setting the tone for constructive dialogue.
How do you handle contract renewals with challenging clients? Share your strategies.