No show up. Ask them to review the contract with good terms payment conditions. We do mind if they can't show up because of not confrontation in certain issues. But will you mind because they don't show up just playing company or human capital resources?*????

In my opinion, while it's paramount to have a clear agreement outlining cancellation and payment terms, I think it's more important to ask the client if they really want to do the work. When I notice a client may be losing their commitment to the process, I ask them if this is something they really want. At the end of the day, I want to invest my time on clients that are committed to change and would rather open up that time slot to someone else.

Set a cancellation policy: Clearly communicate your policy to clients upfront. Automate reminders: Use tools to send automated session reminders to reduce no-shows. Have a waitlist: Fill empty slots with other clients waiting for sessions. Plan buffer time: Leave space in your schedule to accommodate last-minute changes. A structured approach minimizes disruptions and keeps your schedule running smoothly.

When I face last-minute schedule changes, I adapt in a flexible and proactive way. First, I use a waiting list of interested clients, allowing me to quickly fill any last-minute openings. Second, I always have material to read, some new topic to study; so many times a use this time to those things. This approach not only optimizes my time but also ensures that I am always ready to adjust the schedule effectively and stay focused on what matters most.

"Stay Ahead of the Curve—Turn Cancellations into Opportunities!" Client cancellations or no-shows don’t have to derail your schedule. Start by setting clear cancellation policies upfront, so expectations are aligned. Use downtime wisely—whether it’s for refining your coaching materials, pursuing professional development, or connecting with prospective clients. Having a flexible mindset helps you pivot quickly when plans change. Additionally, check in with clients to understand any challenges they’re facing—this opens the door for deeper engagement and future success. Adapt and thrive by staying proactive!