Managing tension between a volunteer and a staff member can be tricky, but it's essential for maintaining harmony and productivity. Here's how you can address the issue effectively:

• Open a dialogue: Facilitate a meeting where both parties can express their concerns and feelings in a safe environment.

• Set clear expectations: Define roles, responsibilities, and boundaries to prevent misunderstandings.

• Mediation support: Consider involving a neutral third party to help mediate the discussion and find common ground.

How have you successfully resolved conflicts in your workplace?