You're faced with unfamiliar machinery types. How can you troubleshoot effectively in this new scenario?

Mir fehlt einer der wichtigsten Punkte, wer kennt in den meisten F?llen die Anlage am besten? Das A und O bei mir ist mit dem Bediener der Anlage zu sprechen, ihn fragen ob in letzter Zeit ungew?hnliche Ger?usche aufgetreten sind, ob es eine Ver?nderung im Prozess gegeben hat, usw. Das gibt mehr Aufschluss als jedes Handbuch oder Schema der Anlage.

The best way I found is downloading the manual and reach out to the manufacturer or fellow technicians, someone will always have a starting point for you and than it’s putting the pieces together.

Informationen rund um die Maschine sind enorm wichtig. Benutzerhandbücher und Schaltpl?ne ist das eine. Aber sind diese bei ?nderungen nachgetragen? Es ist auch wichtig was macht diese Maschine. Welches Produkt kommt hinten raus. Was sind die Parameter? Der Produktionsleiter, Instandhalter und Bediener sind dabei sehr hilfreich.

GATHER INFORMATION When confronted with an unfamiliar machine, I'd start by gathering all available information. Look for any user manuals, schematics, or maintenance records that could provide insights into the machine's design and operation. Understanding the intended function and basic operations of the machinery is crucial before diving into troubleshooting. This foundational knowledge will help me identify what normal operation looks like, which is essential when trying to pinpoint malfunctions.

When faced with unfamiliar machinery types, the best approach to troubleshoot effectively is to Gather Info. Imagine you’re a detective solving a mystery. The first step is collecting all the clues. In this case, that means reading manuals, checking online resources, and understanding the machine’s specifications. Gathering information provides a solid foundation, helping you understand the machinery better and identify potential issues. This step ensures you're well-prepared to diagnose and fix problems efficiently.

Easy. Resource out (colleagues, other techs, etc.). Internet has almost all scopes, instructions, or specs available to everyone.

VISUAL CHECK A thorough visual inspection is my next step. Examine the machinery for obvious signs of wear, damage, or misalignment. Check for disconnected cables, leaks, corrosion, or anything that seems out of place. This can often reveal simple issues that can be quickly fixed without in-depth knowledge of the machinery. Visual checks are a fundamental part of field service engineering and can save me time before I delve into more complex diagnostics.

Yes i have doneto eladicate the up described problem ,so i have visually inspected the issue, applied problem solving technique.

If the problem can be spotted visually, it’s usually fairly straight forward to remedy the problem. Sometimes the issue doesn’t reveal itself, until you disconnect components to inspect all the parts of the whole. If you cannot see anything wrong with the unit, proceed with diagnostics and other forms of analysis.

If you have troubleshoot on the machine and make the necessary effort in resolving the issue on the machine, yet the issue persists. kindly reach out to colleagues being seniors or juniors because i believe nobody knows it all. After that communicate to your boss for him to be aware of the machine breakdown. you can go ahead make research on Internet, post the Alarm log to some professional groups.

CONSULT PEERS I wouldn't hesitate to reach out to peers or industry contacts who might have experience with the type of machinery I'm dealing with. A quick conversation can provide valuable insights or lead me to resources that I might not have found on my own. Sharing knowledge is a key aspect of the field service engineering community, and tapping into that network can be incredibly helpful when facing new challenges.

When you’re staring down a new piece of machinery, it’s all about keeping calm and thinking logically. Start with the basics: what’s supposed to happen versus what’s happening. Check the obvious stuff first—loose wires, anything out of place. It is unbelievable how many times the answer is in front of you. Break down the problem step by step, and you’ll be halfway to solving it before you know it.

Begin by hypothesizing potential causes and testing them one by one. Utilize established methods such as Root Cause Analysis (RCA) or the 5 Whys to delve deeper into the issue. Use and run mutually agreed diagnostics with your team, and observe the results. Often, a structured approach will reveal the solution.

If you are faced with several possible causes for a problem, eliminate the possibilities systematically, one by one, until you find the solution. Sometimes it’s impossible to determine the reason something failed out in the field, but you should be able to narrow down the source of the problem to one or a few components.

New machinery can be daunting, but it’s a golden opportunity to stretch those skills. Dive into the manuals, ask around, and don’t be afraid to get your hands dirty. For instance, we had a centrifugal pump arrive for a major rebuild and many constraints like the lack of spare parts pushed us to discover a need for 3D scanning to identify worn and torn parts for reverse engineering and manufacturing. This was year 2014 and this technology was not available everywhere. I quickly immersed myself in learning the new technology, consulting resources and colleagues, and successfully integrated 3D scanning into the maintenance process.

Don’t forget, safety first! Always make sure you’re following the right protocols, especially with equipment that is not known to you. Be curious but just at the right level. And remember, it’s okay to ask for help—two heads are better than one.

1. Visual inspection, read its tags or collect information about make and model etc. 2. Search for manuals, vlogs, diagrams or other helping material. 3. Check its surroundings, humidity level, temperature or any chances of water near the machine. Use your previous knowledge to build an opinion about fault. 4. Opinion building is a must, it could be right or wrong but it will lead you to the next step. 5. Start troubleshooting and keep the record. It could be photos or any form of record. 6. Taking photos at each step is very helpful. You will not forget cable connections and other opening and closing procedure. 7. If you could not trace fault by your first opinion, you should go for second opinion and try it.

Actually I agree with all the steps listed. No one is an island of knowledge. But having a little knowledge/information about any and everything is important i.e exposure to new things and systems is vital. When faced with new challenges, study user manual and follow the listed procedure will help address the situation.

*Review Documentation: Start by reading the machinery's manual and technical specifications. *Apply Fundamentals: Use basic engineering principles to identify potential issues. *Consult Experts: Seek advice from colleagues or specialists to gain additional insights. *Utilize Diagnostic Tools: Employ diagnostic tools and software for precise troubleshooting. *Conduct Tests and Inspections: Perform tests and inspections to pinpoint problems. *Stay Adaptable: Continuously update your knowledge to handle new machinery types efficiently.