You're faced with a dissatisfied client over contract terms. How do you address their concerns effectively?
When a client is unhappy with contract terms, effective communication is key. Here's how to turn the situation around:
- Listen actively to understand their concerns fully before responding.
- Explore alternative solutions that can meet both parties' needs without compromising your business standards.
- Document all changes and ensure both sides are clear on the new terms to prevent future misunderstandings.
How do you handle contract disputes? Share strategies that have worked for you.
You're faced with a dissatisfied client over contract terms. How do you address their concerns effectively?
When a client is unhappy with contract terms, effective communication is key. Here's how to turn the situation around:
- Listen actively to understand their concerns fully before responding.
- Explore alternative solutions that can meet both parties' needs without compromising your business standards.
- Document all changes and ensure both sides are clear on the new terms to prevent future misunderstandings.
How do you handle contract disputes? Share strategies that have worked for you.
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