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You're an executive looking to improve your communication skills. How can technology help you achieve this?

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As an executive, you know how important communication skills are for your success. You need to convey your vision, inspire your team, persuade your stakeholders, and negotiate with your partners. But how can you improve your communication skills in a fast-changing and competitive world? Technology can be your ally, if you know how to use it wisely. In this article, we'll explore some of the ways technology can help you enhance your communication skills and achieve your goals.

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1 Use online platforms to learn and practice

One of the benefits of technology is that it gives you access to a wide range of online platforms where you can learn and practice your communication skills. You can find courses, podcasts, videos, books, and articles that cover topics such as public speaking, storytelling, emotional intelligence, conflict resolution, and more. You can also join online communities, forums, and groups where you can exchange ideas, feedback, and advice with other executives and professionals. By using online platforms, you can learn from the best, sharpen your skills, and expand your network.

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John Zazzera

Global CSO @ Birlasoft | Boards C-Suite | CISSP| Global Payments, Wealth, Commercial, Retail | Digital Enablement Innovator | Risk Management |Products| AI CDO?? ???????????????? ???????????????????????????? ????????????
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Leveraging online platforms can significantly enhance your communication skills by providing access to many resources and opportunities for practice and learning. These platforms offer diverse content, including courses, podcasts, videos, books, and articles, covering various aspects of communication, such as public speaking, storytelling, emotional intelligence, and conflict resolution. Engaging with these resources allows you to learn new concepts and techniques and provides practical insights and examples from experts in the field. Additionally, participating in online communities, forums, and groups dedicated to communication can help you connect with like-minded professionals, exchange ideas, and receive valuable feedback.

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2 Use video conferencing to connect and collaborate

Another way technology can help you improve your communication skills is by enabling you to connect and collaborate with your team, clients, and partners through video conferencing. Video conferencing allows you to communicate in real time, see facial expressions and body language, and share screens and documents. This can help you build rapport, trust, and engagement, as well as reduce misunderstandings and conflicts. However, video conferencing also requires some skills, such as choosing the right platform, setting up the camera and audio, managing the time and agenda, and moderating the discussion.

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3 Use chatbots and AI to automate and personalize

A third way technology can help you improve your communication skills is by using chatbots and artificial intelligence (AI) to automate and personalize some of your communication tasks. Chatbots and AI can help you save time, reduce errors, and improve customer satisfaction by handling repetitive, simple, and routine inquiries, requests, and feedback. They can also help you personalize your communication by analyzing data, preferences, and behavior, and providing tailored recommendations, solutions, and offers. However, chatbots and AI also require some skills, such as designing the conversation flow, testing the functionality, and monitoring the performance.

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4 Use social media to engage and influence

A fourth way technology can help you improve your communication skills is by using social media to engage and influence your audience. Social media can help you showcase your expertise, share your insights, and promote your brand. It can also help you interact with your followers, customers, and influencers, and build relationships and loyalty. However, social media also requires some skills, such as choosing the right platforms, creating valuable content, and responding to comments and feedback.

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5 Use analytics and feedback tools to measure and improve

A fifth way technology can help you improve your communication skills is by using analytics and feedback tools to measure and improve your communication outcomes. Analytics and feedback tools can help you track, analyze, and evaluate your communication performance, such as the number of views, clicks, shares, likes, conversions, ratings, and reviews. They can also help you collect and act on feedback from your team, customers, and partners, and identify areas of improvement and opportunities for growth. However, analytics and feedback tools also require some skills, such as setting goals, selecting metrics, and interpreting data.

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6 Use technology wisely and ethically

Technology can be a powerful tool to help you improve your communication skills, but it can also be a double-edged sword. Technology can also pose some challenges and risks, such as technical glitches, privacy breaches, cyberattacks, and ethical dilemmas. Therefore, you need to use technology wisely and ethically, and balance it with human touch and empathy. You need to be aware of the benefits and limitations of technology, and choose the appropriate tools and methods for your communication goals and situations. You also need to be respectful, responsible, and transparent in your communication, and protect your data and reputation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Scott Boulas
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There is a treasure trove of great information to review in Ted Talks Channel. Review these, and actually write out a script on a topic you must deliver to your organization or a group, record yourself (I know it is scary for many), honestly critique yourself. Re-record until you get it right. Then ask 3 peers to watch and critique/provide feedback. It only talks a few because in my book, confidence and being vulnerable and honest is great for Executive Communication.

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You're an executive looking to improve your communication skills. How can technology help you achieve this?

1

2

3

4

5

6

7

1 Use online platforms to learn and practice

2 Use video conferencing to connect and collaborate

3 Use chatbots and AI to automate and personalize

4 Use social media to engage and influence

5 Use analytics and feedback tools to measure and improve

6 Use technology wisely and ethically

7 Here’s what else to consider

Executive Management

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You're an executive looking to improve your communication skills. How can technology help you achieve this?

1

2

3

4

5

6

7

1 Use online platforms to learn and practice

2 Use video conferencing to connect and collaborate

3 Use chatbots and AI to automate and personalize

4 Use social media to engage and influence

5 Use analytics and feedback tools to measure and improve

6 Use technology wisely and ethically

7 Here’s what else to consider

Executive Management

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