You're developing tailored training programs for clients. How do you manage their expectations?
How do you keep clients satisfied? Share your strategies for managing training program expectations.
You're developing tailored training programs for clients. How do you manage their expectations?
How do you keep clients satisfied? Share your strategies for managing training program expectations.
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To keep clients happy with training programs, be clear about what’s possible. For example, if a company expects employees to master coding in a week, that’s not realistic. Instead, explain that they can learn basics in a week but will need practice to get really good. Also, check in with the client often. If they feel something isn’t working, tweak the program. Just like adjusting a workout plan based on progress, training should be flexible to fit their needs.