When writing an important email to a client, it's crucial to show that you're genuinely listening. This builds trust and ensures effective communication. Here's how to demonstrate active listening:

• Acknowledge their points: Summarize their main concerns to show you understand.

• Ask clarifying questions: This indicates you're engaged and want to ensure accuracy.

• Respond thoughtfully: Offer solutions or feedback that directly address their issues.

What strategies do you use to show clients you're listening?