To gauge a vendor's influence on your business, consider the following strategies:
- Track metrics like delivery times, quality of goods, and response to issues. These numbers will highlight areas of strength and concern.
- Solicit feedback from internal teams interacting with the vendor to understand their day-to-day impact.
- Review contractual agreements for compliance, ensuring that service levels and expectations are being met.
How do you measure your vendors' effectiveness in supporting your operations?