Your telecom vendor keeps overpromising and underdelivering. Address the issue with clear strategies and effective communication.

Dealing with a telecom vendor that overpromises and underdelivers can be frustrating. To navigate this challenge, focus on establishing clear expectations and maintaining open communication. Here's how you can tackle the issue:

• Set clear expectations: Define specific deliverables and timelines in your contract to hold the vendor accountable.

• Regular performance reviews: Schedule frequent check-ins to monitor progress and address any issues promptly.

• Escalate if necessary: If problems persist, escalate the issue to higher management or consider switching vendors.

How have you managed underperforming vendors? Share your experiences.