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Your team is underperforming. How can you get them back on track?

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Are you frustrated by your team's poor performance? Do you feel like you are constantly micromanaging, firefighting, or repeating yourself? If so, you are not alone. Many leaders struggle with underperforming teams, especially in times of change, uncertainty, or disruption. But you don't have to settle for mediocrity or burnout. You can turn your team around with some simple but powerful steps that will boost their motivation, productivity, and innovation. Here are six ways to get your team back on track.

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1 Identify the root causes

The first step to fixing any problem is to understand what is causing it. Don't jump to conclusions or blame your team members without evidence. Instead, gather data, feedback, and observations to diagnose the underlying issues. Is it a lack of skills, resources, or clarity? Is it a mismatch of expectations, goals, or incentives? Is it a conflict of personalities, values, or interests? Is it a breakdown of communication, collaboration, or trust? Once you identify the root causes, you can address them more effectively.

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Ibrahim Diab

"PhD in Business Management | Business Development Strategist | Certified Six Sigma, PMI, PHR, and TOT Expert | Speaker at ModumUP | Global Gate Expert"
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Start by analyzing the reasons behind the underperformance. It could be lack of skills, unclear goals, poor communication, or even personal issues. Understanding these factors is crucial for devising effective solutions.

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2 Communicate your vision

The next step is to communicate your vision for your team and how it aligns with the organization's mission and strategy. Your vision should be clear, compelling, and inspiring. It should answer the questions: Why does your team exist? What value does it create? How does it contribute to the bigger picture? How does it differ from other teams? Your vision should also be realistic, achievable, and measurable. It should include specific objectives, targets, and indicators that you can track and evaluate. By communicating your vision, you can align your team around a common purpose and direction.

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3 Empower your team

The third step is to empower your team to take ownership of their work and make decisions. This means giving them autonomy, authority, and accountability. Autonomy means letting them choose how they work, when they work, and where they work, as long as they deliver the expected results. Authority means delegating tasks, responsibilities, and resources to them, and trusting them to use them wisely. Accountability means holding them accountable for their actions, outcomes, and impact, and providing them with constructive feedback and recognition. By empowering your team, you can increase their engagement, commitment, and creativity.

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Ibrahim Diab

"PhD in Business Management | Business Development Strategist | Certified Six Sigma, PMI, PHR, and TOT Expert | Speaker at ModumUP | Global Gate Expert"
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Provide them with the resources, authority, and autonomy they need to excel. Encourage decision-making at all levels and delegate tasks appropriately, empowering team members to take ownership of their work and contribute to solutions.

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4 Foster collaboration

The fourth step is to foster collaboration within your team and across other teams. Collaboration means working together to achieve shared goals, solve problems, and generate ideas. It requires a culture of openness, respect, and trust. To foster collaboration, you can use various tools and techniques, such as brainstorming sessions, co-creation workshops, cross-functional projects, peer learning groups, and online platforms. You can also encourage your team to share their knowledge, skills, and perspectives, and to seek feedback and input from others. By fostering collaboration, you can leverage the diversity and synergy of your team and enhance their performance.

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5 Promote innovation

The fifth step is to promote innovation in your team and in the organization. Innovation means creating new or improved products, services, processes, or models that add value to customers, stakeholders, or society. It requires a mindset of curiosity, experimentation, and learning. To promote innovation, you can challenge your team to identify opportunities, needs, or gaps in the market or in the organization. You can also support them to generate, test, and implement solutions, and to learn from failures and successes. You can also celebrate and reward innovation, and share best practices and lessons learned. By promoting innovation, you can keep your team ahead of the competition and relevant in the changing environment.

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Ibrahim Diab

"PhD in Business Management | Business Development Strategist | Certified Six Sigma, PMI, PHR, and TOT Expert | Speaker at ModumUP | Global Gate Expert"
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Create an environment that encourages experimentation and creativity. Recognize and reward innovative ideas and solutions. Encourage team members to think outside the box and explore new approaches to solving problems

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6 Monitor and adjust

The sixth and final step is to monitor and adjust your team's performance and progress. This means collecting and analyzing data, feedback, and results to evaluate how your team is performing against your vision, objectives, and targets. It also means identifying and addressing any gaps, issues, or risks that may arise along the way. You can use various tools and methods, such as dashboards, surveys, reports, meetings, and reviews. You can also involve your team in the monitoring and adjustment process, and ask them for their opinions, suggestions, and feedback. By monitoring and adjusting, you can ensure your team's continuous improvement and adaptation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your team is underperforming. How can you get them back on track?

1

2

3

4

5

6

7

1 Identify the root causes

2 Communicate your vision

3 Empower your team

4 Foster collaboration

5 Promote innovation

6 Monitor and adjust

7 Here’s what else to consider

Business Innovation

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Your team is underperforming. How can you get them back on track?

1

2

3

4

5

6

7

1 Identify the root causes

2 Communicate your vision

3 Empower your team

4 Foster collaboration

5 Promote innovation

6 Monitor and adjust

7 Here’s what else to consider

Business Innovation

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