Effective client communication can transform your business relationships and improve overall satisfaction. Here's how you can enhance your team's communication skills:

• Active listening: Encourage your team to truly listen to clients' needs and concerns without interrupting.

• Clear and concise messaging: Ensure messages are straightforward and jargon-free to avoid misunderstandings.

• Regular check-ins: Schedule consistent follow-ups to show clients they are valued and to address any ongoing issues.

What strategies have worked for better client connection in your experience?