When your team is struggling with conflicting goals, motivational interviewing can be a powerful tool to foster clarity and alignment. This technique involves open-ended questions and active listening to help team members express their values and priorities. Here's how to apply it effectively:

• Encourage open-ended questions: Ask questions that prompt team members to explore their motivations and concerns.

• Practice active listening: Show genuine interest in their responses to build trust and understanding.

• Reflect and summarize: Repeat back what you hear to ensure clarity and reinforce shared goals.

How have you used motivational interviewing to resolve team conflicts?