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Your team is struggling to communicate effectively. What can you do to improve it?

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Communication is vital for any team, but especially for theatrical production, where creativity, collaboration, and coordination are essential. If your team is struggling to communicate effectively, you may face problems such as misunderstandings, conflicts, delays, and low morale. Fortunately, there are some strategies you can use to improve your team communication and achieve better results. Here are six tips to help you.

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Christopher Stead FIoL

Senior Engineer at Wraith Defence

1 Set clear goals and expectations

One of the first steps to improve your team communication is to set clear goals and expectations for your project. What is the vision, purpose, and scope of your production? What are the roles and responsibilities of each team member? What are the deadlines and milestones? How will you measure and evaluate your progress and performance? By answering these questions and sharing them with your team, you can create a common understanding and direction for your work.

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Christopher Stead FIoL

Senior Engineer at Wraith Defence
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Yes, setting clear goals and expectations is crucial for improving team communication. It provides everyone with a shared understanding of what needs to be accomplished and how each member contributes to the overall objectives. This clarity helps minimize misunderstandings and ensures that everyone is on the same page, fostering better communication and collaboration within the team.

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2 Choose appropriate communication channels

Another step to improve your team communication is to choose appropriate communication channels for different purposes and situations. Communication channels are the ways you exchange information and feedback with your team, such as face-to-face meetings, phone calls, emails, texts, or online platforms. Each channel has its advantages and disadvantages, depending on factors such as urgency, complexity, tone, and frequency. For example, face-to-face meetings are good for brainstorming, problem-solving, and building rapport, but they can be time-consuming and difficult to schedule. Emails are good for sending formal and detailed messages, but they can be easily ignored or misunderstood. Texts are good for quick and simple updates, but they can be intrusive and informal. Online platforms are good for storing and sharing documents, files, and resources, but they can be overwhelming and distracting. Therefore, you should choose the communication channel that best suits your needs and preferences, and communicate them clearly to your team.

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3 Listen actively and empathetically

A third step to improve your team communication is to listen actively and empathetically to your team members. Listening is not just hearing what others say, but understanding what they mean, how they feel, and what they need. Active listening involves paying attention, asking questions, paraphrasing, summarizing, and giving feedback. Empathetic listening involves showing respect, compassion, and support, and avoiding judgment, criticism, or interruption. By listening actively and empathetically, you can build trust, rapport, and collaboration with your team members, and avoid or resolve conflicts.

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Christopher Stead FIoL

Senior Engineer at Wraith Defence
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Actively listening and showing empathy are essential for improving team communication. When team members feel heard and understood, they are more likely to communicate openly and honestly. Encouraging active listening helps team members build stronger relationships, resolve conflicts more effectively, and generate innovative ideas through better understanding of each other's perspectives.

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4 Give constructive and timely feedback

A fourth step to improve your team communication is to give constructive and timely feedback to your team members. Feedback is the information you provide to others about their performance, behavior, or output. Constructive feedback is feedback that is specific, balanced, positive, and actionable. It helps others improve their skills, abilities, or outcomes, and motivates them to continue their efforts. Timely feedback is feedback that is given as soon as possible after the action or event, so that it is relevant, accurate, and effective. By giving constructive and timely feedback, you can help your team members grow, learn, and achieve their goals.

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5 Encourage creativity and diversity

A fifth step to improve your team communication is to encourage creativity and diversity in your team. Creativity is the ability to generate new and original ideas, solutions, or products. Diversity is the variety of perspectives, backgrounds, experiences, and identities in your team. Both creativity and diversity can enhance your team communication, as they can foster innovation, learning, and adaptation. To encourage creativity and diversity, you can create a safe and supportive environment, where your team members can express their opinions, suggestions, and concerns, without fear of rejection, ridicule, or retaliation. You can also invite and appreciate different viewpoints, inputs, and contributions, and value the strengths and skills of each team member.

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6 Celebrate and reward success

A sixth and final step to improve your team communication is to celebrate and reward success in your team. Success is the achievement of your goals, objectives, or standards. Celebrating and rewarding success is the recognition and appreciation of your team members' efforts, accomplishments, and contributions. By celebrating and rewarding success, you can boost your team morale, motivation, and satisfaction, and strengthen your team bond and culture. You can celebrate and reward success in various ways, such as giving praise, recognition, or rewards, organizing social events or activities, or sharing positive feedback or testimonials.

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Christopher Stead FIoL

Senior Engineer at Wraith Defence
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Celebrating and rewarding success is a vital aspect of improving team communication, as it acknowledges and reinforces positive behaviors and achievements. By recognizing individual and collective accomplishments, team morale is boosted, motivation is increased, and a culture of appreciation is cultivated. This fosters a supportive environment where team members feel valued, leading to enhanced communication, collaboration, and overall performance, aligning with principles found in leadership codes like that of the British Army.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Demetri Kirkland

Creative Arts Educator | Customer Experience Professional | Creative Marketing Specialist | Retail Management Consultant
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The leadership should consider holding listening sessions. Workplaces do annual reviews, but most of them are very surface level. Lists of tasks & and performance goals don’t allow staff members to feel apart of a team at all. They are performing checklists. That won’t foster a team environment…they are only concerned with pay & benefits. Like any athlete; who cares about winning if the coaches don’t take them seriously, care for their contributions, or support tense environments.

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Your team is struggling to communicate effectively. What can you do to improve it?

1

2

3

4

5

6

7

1 Set clear goals and expectations

2 Choose appropriate communication channels

3 Listen actively and empathetically

4 Give constructive and timely feedback

5 Encourage creativity and diversity

6 Celebrate and reward success

7 Here’s what else to consider

Theatrical Production

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Your team is struggling to communicate effectively. What can you do to improve it?

1

2

3

4

5

6

7

1 Set clear goals and expectations

2 Choose appropriate communication channels

3 Listen actively and empathetically

4 Give constructive and timely feedback

5 Encourage creativity and diversity

6 Celebrate and reward success

7 Here’s what else to consider

Theatrical Production

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