Your team is pushing back on user testing feedback. How will you navigate their resistance effectively?

In matters of time constraints, the feedback received could be prioritised based on its severity/ pros and cons, ensuring that it is implemented in a phased manner instead of having all at once. This ensures that timelines are meant along with retaining the value of the feedback received.

What's User Testing? User testing helps validate assumptions made during the design process by providing real-time feedback on whether the design decisions meet user expectations, needs and preferences – ultimately helping to ensure that the product or service is aligned with user requirements and goals!

Lead with empathy and try to understand the root cause of their hesitancy. Without that knowledge, you can't choose a successful strategy to combat their pushback. Maybe they are concerned about time. Validate their concerns, and share trade-offs that could be made to try and still accomplish some research. Sometimes, it's helpful to share articles outlining the time and cost saved long-term by performing feedback sessions early, such as reduced dev time, higher customer satisfaction, etc. Maybe they don't understand the value of research. Take the time share with them what your project would accomplish and how that can help them further their own work.

Data sure can be the best sources of truth when we’re trying to align multiple teamies on committing to achieving something together. Pairing up quantitative data + involving the resistant team during Resarch / qualitative data synthesizing can help build empathy and make data-oriented decisions together. ??

Evidence is published across a variety of sources, including scientific or academic journals, books, conference proceedings, websites, and news reports. Academic publications in scientific journals are generally considered to be of higher quality due to the independent, peer-review process! Let me speak from Auditor pov! Audit procedures to obtain audit evidence can include inspection, observation, confirmation, recalculation, reperformance and analytical procedures, often in some combination, in addition to inquiry.

strategic alignment or a business alignment helps ensure that all staff clearly understand the company's goals and procedures. To apply this process effectively, consider your individual department's vision and objectives to help staff collaborate easier and streamline their organizational processes! ??Aligning Assessment to Learning Outcomes ??Understanding Purpose. ??Understanding Student Learning Progression. ??Being Able to Validate Attainment. ??Building Effective Assessment of Learning Processes. ??Considering Stage of Learning. ??Outline Your Goals. ??Determine How Attainment can be Demonstrated. ??Define What Performance Looks Like.

In my experience, involving different stakeholders during testing or while monitoring data helps with build empathy, understand the impact, align and work together to accomplish a common goal at the same momentum. The key is to understanding the level of understanding and interest each member brings to the table, to translate the bigger picture through their lenses. The teamwork absolutely makes the dream work :)