I’d start by discussing the issue openly, focusing on understanding why this keeps happening. This can reveal if there’s a gap in direction, skills or competence, opportunity, or motivation. Often, sharing the impact of ignoring expiration dates—like potential health risks and the loss of customer trust—can be enough to shift behavior. From there, I’d decide on the next steps based on what we uncover together.

To tackle the issue of ignored expiration dates, implement a “Food Safety Champion” program. Nominate team members to promote best practices, creating a friendly competition where they track expired items. Use colorful posters as visual reminders in storage areas, emphasizing the importance of checking dates. Host informal workshops where champions share tips and experiences about food safety. Celebrate successes in team meetings by recognizing contributions to improved practices. This strategy empowers team members to take ownership of food safety, fosters accountability, and creates a positive culture around maintaining high standards without causing tension.