Your team is facing unrealistic client expectations. How will you navigate the tension and find a solution?
When clients expect the moon, your team needs a strategy to bring them back to Earth. Here's how to recalibrate:
- Establish clear deliverables. Define project scopes meticulously to set realistic expectations.
- Communicate frequently. Keep clients in the loop with regular updates to manage perceptions.
- Educate on constraints. Help clients understand the why behind your capabilities and limitations.
How do you handle tough client demands? Chime in with your approach.
Your team is facing unrealistic client expectations. How will you navigate the tension and find a solution?
When clients expect the moon, your team needs a strategy to bring them back to Earth. Here's how to recalibrate:
- Establish clear deliverables. Define project scopes meticulously to set realistic expectations.
- Communicate frequently. Keep clients in the loop with regular updates to manage perceptions.
- Educate on constraints. Help clients understand the why behind your capabilities and limitations.
How do you handle tough client demands? Chime in with your approach.
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