Your team is facing increased customer demand. How do you assess their performance under intense pressure?
To effectively gauge your team's performance when customer demand spikes, consider their adaptability, communication, and resilience. Use these strategies for an accurate assessment:
- Monitor stress levels and provide support where necessary to prevent burnout.
- Track response times and quality of service to ensure standards are maintained.
- Encourage peer feedback for a well-rounded view of individual and team performance.
How do you evaluate your team's effectiveness during busy periods? Share your experiences.
Your team is facing increased customer demand. How do you assess their performance under intense pressure?
To effectively gauge your team's performance when customer demand spikes, consider their adaptability, communication, and resilience. Use these strategies for an accurate assessment:
- Monitor stress levels and provide support where necessary to prevent burnout.
- Track response times and quality of service to ensure standards are maintained.
- Encourage peer feedback for a well-rounded view of individual and team performance.
How do you evaluate your team's effectiveness during busy periods? Share your experiences.
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