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Your team is facing a crisis. How can you help them stay resilient and adaptable?

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A crisis can strike any team at any time, whether it's a global pandemic, a major client loss, or a technical failure. How you respond as a leader can make a big difference in how your team copes and recovers. In this article, you'll learn some practical tips to help your team stay resilient and adaptable in the face of a crisis.

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Jason Matuska

Senior Technical Recruiter @ Prudent Engineering | Advanced Certified Internet Recruiter | Certified AI and Sourcing…
Jonathan Cousins

Partnering to advance human health @ Almac Clinical Technologies
Seyed Mosayeb Alam (Eikiyo)

Strategic Planning & Execution; Investment & Financing Strategy; Capital Allocation; Risk Management; Market Analysis;…

1 Acknowledge the situation

The first step to help your team deal with a crisis is to acknowledge the reality and the impact of the situation. Don't sugarcoat or deny the challenges, but also don't panic or spread negativity. Communicate clearly and honestly with your team about what's happening, what's expected, and what's uncertain. Provide regular updates and feedback, and listen to your team's concerns and questions. Show empathy and compassion, and let your team know that you're in this together.

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Jason Matuska

Senior Technical Recruiter @ Prudent Engineering | Advanced Certified Internet Recruiter | Certified AI and Sourcing Recruiter | Certified Professional Recruiter | Certified Military Veteran Recruiter | Closer
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Communicate Openly and Transparently: Keep lines of communication open with your team and provide regular updates about the situation. Be transparent about the challenges the team is facing, as well as any changes in priorities, goals, or expectations. Emotional Support: Acknowledge the emotional impact of the crisis on team members and provide support and empathy. Encourage open discussions about feelings and concerns, and offer resources such as counseling services or employee assistance programs if needed. Solutions/Opportunities: Encourage a solutions-focused mindset by helping your team identify actionable steps they can take to address the crisis and overcome challenges. Highlight opportunities for innovation, growth, and learning.

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Jonathan Cousins

Partnering to advance human health @ Almac Clinical Technologies
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In a crisis, it is very easy for individuals or the entire team begin to feel overwhelmed and out of control. There is so much to do and pressure is on. In this can it makes sense to slow everything down and make sure that the team has a chance to acknowledge the situation, but not get caught up in panic. Break things down and provide everyone with "Little wins" were they can get back a feeling of control, and a sense that they can overcome. Also remember to face the problem straight on. Don't look for excuses, diversions and scapegoats. Instead, just simply acknowledge the problem and pledge to fix it.

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Mariele Santos

Economista | Gest?o de Projetos e Processos | Produ??o Audiovisual l Escritora independente em Inova??o, Tecnologia & Sustentabilidade
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O primeiro passo para resolver qualquer problema é entender a situa??o em sua totalidade, reconhecendo a realidade e o impacto da situa??o atual. Isso também se aplica ao lidar com uma crise em equipe. N?o se deve negar os desafios, mas também evitar entrar em panico ou disseminar negatividade. Em vez disso, é crucial comunicar-se de forma clara e honesta, compartilhando o que é conhecido, o que ainda é incerto e quais s?o as expectativas. Fornecer atualiza??es regulares e ouvir atentamente as preocupa??es e perguntas da equipe s?o passos essenciais. Além disso, demonstrar empatia e compaix?o é fundamental para mostrar que você está comprometido em enfrentar a situa??o junto com eles.

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2 Focus on what you can control

A crisis can make you feel overwhelmed and powerless, but there are always some aspects that you can control or influence. Help your team identify and prioritize the most important and urgent tasks, and set realistic and achievable goals. Encourage your team to focus on what they can do, rather than what they can't, and to celebrate small wins and progress. Remind your team of their strengths and resources, and how they can use them to overcome the obstacles.

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Mariele Santos

Economista | Gest?o de Projetos e Processos | Produ??o Audiovisual l Escritora independente em Inova??o, Tecnologia & Sustentabilidade
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Durante uma crise, é normal sentir-se sobrecarregado, mas lembre-se de que sempre há coisas que podemos controlar ou influenciar. Ajude sua equipe a identificar as tarefas mais importantes, definir metas realistas e focar no que podem fazer. Celebre cada pequena conquista e lembre-os de seus pontos fortes. Isso mantém a equipe motivada e engajada.

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3 Embrace change and learning

A crisis can also be an opportunity to learn and grow, if you're willing to embrace change and adapt to new circumstances. Help your team see the positive side of the situation, and how they can use it to improve their skills, processes, or products. Encourage your team to experiment with new ideas and solutions, and to learn from their failures and feedback. Foster a culture of curiosity and innovation, and reward your team for their creativity and initiative.

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Mariele Santos

Economista | Gest?o de Projetos e Processos | Produ??o Audiovisual l Escritora independente em Inova??o, Tecnologia & Sustentabilidade
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Uma crise pode ser uma oportunidade de aprendizado e crescimento, se você estiver aberto para abra?ar a mudan?a e se adaptar. Ajude sua equipe a enxergar o lado positivo da situa??o e como ela pode ser usada para aprimorar habilidades, processos ou produtos. Encoraje-os a experimentar novas ideias e solu??es, aprendendo com os erros e feedbacks. Promova uma cultura de curiosidade e inova??o, reconhecendo e recompensando o esfor?o da equipe.

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4 Support your team's well-being

A crisis can take a toll on your team's physical, mental, and emotional well-being, so it's crucial to provide them with adequate support and resources. Help your team maintain a healthy work-life balance, and respect their boundaries and preferences. Encourage your team to take breaks, exercise, meditate, or do other activities that help them relax and recharge. Check in with your team regularly, and offer them emotional support, recognition, or assistance. Connect your team with professional help or counseling, if needed.

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Swaroop Ashutosh Naik

Process Associate | AI Trainer | Dean's Lister | Class Prez. | G-Medallist Calligrapher |
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When crisis hits, resilience is key. Empower your team, embrace change, and adapt with agility. United, you'll overcome any obstacle and emerge stronger than ever. Crisis got your team down? Don't sweat! Be the wobble board, not the rock. Together we'll bend, adapt, and conquer!

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5 Build trust and collaboration

A crisis can either bring your team closer together, or tear them apart, depending on how you foster trust and collaboration. Help your team build trust by being transparent, accountable, and consistent in your actions and decisions. Help your team collaborate by creating a safe and inclusive space for sharing ideas, opinions, and feedback. Help your team leverage their diversity and complement their skills, roles, and perspectives. Help your team resolve conflicts constructively, and appreciate each other's contributions.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Seyed Mosayeb Alam (Eikiyo)

Strategic Planning & Execution; Investment & Financing Strategy; Capital Allocation; Risk Management; Market Analysis; Leadership Development; Partnership Management; Protocols Development; Executive Decision-Making.
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- Introduce controlled crisis regularly to build up resilient yet nimble teams. - Stay calm. Be objective in decision-making. - Emphasize diversified team roles in crisis management. - Advocate for structured debriefs post-crisis. (Missions/NASA) - Stress on preemptive resilience training.

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Your team is facing a crisis. How can you help them stay resilient and adaptable?

1

2

3

4

5

6

1 Acknowledge the situation

2 Focus on what you can control

3 Embrace change and learning

4 Support your team's well-being

5 Build trust and collaboration

6 Here’s what else to consider

Problem Solving

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Your team is facing a crisis. How can you help them stay resilient and adaptable?

1

2

3

4

5

6

1 Acknowledge the situation

2 Focus on what you can control

3 Embrace change and learning

4 Support your team's well-being

5 Build trust and collaboration

6 Here’s what else to consider

Problem Solving

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