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Last updated on 2024年7月14日

Your team is divided over the new product. How do you navigate conflicting expectations to drive success?

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Navigating the choppy waters of product innovation can be challenging, especially when your team is divided over a new product. It's like trying to steer a ship where the crew can't agree on the direction. Yet, the success of your product—and potentially your company—hinges on how well you can align these conflicting expectations and chart a course towards a common goal. Understanding the roots of disagreement and fostering an environment where every voice is heard can transform discord into a symphony of collaborative innovation.

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Zahreddine Kaabi

Naval and Energy Engineer | Innovation Specialist | ESG Advocate | Project Manager | Shipbuilding | Maintenance Expert

1 Understand Issues

To effectively reconcile differing viewpoints, you must first thoroughly understand the issues at hand. Engage in active listening to appreciate each team member's perspective. This involves more than just hearing their words; it requires an empathetic approach to comprehend the underlying concerns driving their stance. Once you grasp the nuances of each position, you can identify common ground and areas where compromise is possible, laying the foundation for a more unified approach to product development.

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Angeline Gillings

Creating a comfortable space for business leaders to share with ease by asking the right questions, and establishing priorities along with targeted actions that lead to fulfilling lives and careers.
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Navigate conflicting expectations by ensuring the team focuses on the target user's needs and relies on robust research data. Facilitate open discussions where data-driven insights guide decisions, emphasizing the importance of user-centric solutions. Encourage collaboration and compromise, aligning everyone towards common goals based on solid research. Regularly review and validate data to maintain clarity and adjust strategies as needed.

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2 Encourage Dialogue

Creating an open forum for discussion is crucial. Encourage your team to express their thoughts and ideas candidly, ensuring that they feel their input is valued. This can be achieved through structured brainstorming sessions or regular team meetings dedicated to product innovation. By fostering a culture of open dialogue , you not only surface diverse viewpoints but also promote a sense of ownership among team members, which is instrumental in driving the product's success.

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3 Prioritize Goals

When faced with conflicting expectations, it's essential to prioritize the goals of the product . Determine what is non-negotiable and what can be adapted or compromised. This prioritization should be guided by the product's intended value proposition and target market needs . By focusing on shared objectives and the bigger picture, you can steer the team away from individual preferences and towards a collective vision for the product.

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4 Build Consensus

Building consensus doesn't mean everyone agrees on every detail; it means reaching a sufficient level of agreement to move forward. Use facilitation techniques such as voting, ranking , or even employing a neutral mediator to help navigate the decision-making process. The goal is to arrive at decisions that everyone can support, or at least live with, which will foster teamwork and keep the project moving in a positive direction.

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Zahreddine Kaabi

Naval and Energy Engineer | Innovation Specialist | ESG Advocate | Project Manager | Shipbuilding | Maintenance Expert
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Construire un consensus nécessite d’atteindre un accord suffisant pour avancer. Utilisez des techniques comme le vote, la Méthode AHP (Analytic Hierarchy Process) pour hiérarchiser les critères, et le Brainstorming structuré. Ces outils facilitent la prise de décision et assurent que les décisions sont soutenues par la majorité, favorisant ainsi une collaboration harmonieuse et maintenant le projet sur une bonne voie.

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5 Implement Decisions

Once consensus is reached, it's time to implement the decisions made. This step requires clear communication of roles, responsibilities, and timelines . Ensure that each team member understands how their work contributes to the overall product strategy and why certain decisions were made. This clarity helps maintain alignment and commitment to the product's success as it moves from concept to reality.

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6 Monitor Progress

Finally, keep a close eye on the progress of the product development. Regularly check in with your team to assess whether the product is meeting its goals and to address any new concerns that may arise. Use these check-ins as opportunities to celebrate milestones, adjust strategies if necessary, and continuously engage your team in the product's evolution. Monitoring progress helps maintain momentum and ensures that the product stays on track for success.

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Ricardo Medina

Semiconductor | Embedded | MBA | Innovation Management
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Bridging a team divided in product innovation, especially in technology, requires fostering collaboration and open communication. Start by establishing a clear, shared vision that aligns with the company’s goals. Encourage cross-functional teams to work together, blending diverse skills and perspectives to spark creativity. Implement regular brainstorming sessions and innovation workshops to cultivate new ideas. Utilize collaborative tools and platforms to ensure seamless communication and idea-sharing. Recognize and celebrate small wins to maintain motivation and a sense of progress. By creating an inclusive and supportive environment, you can unify your team and drive technological innovation effectively.

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Your team is divided over the new product. How do you navigate conflicting expectations to drive success?

1

2

3

4

5

6

1 Understand Issues

2 Encourage Dialogue

3 Prioritize Goals

4 Build Consensus

5 Implement Decisions

6 Monitor Progress

Product Innovation

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Your team is divided over the new product. How do you navigate conflicting expectations to drive success?

1

2

3

4

5

6

1 Understand Issues

2 Encourage Dialogue

3 Prioritize Goals

4 Build Consensus

5 Implement Decisions

6 Monitor Progress

Product Innovation

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