We take the AR app bug accusations very seriously. We are currently investigating the reported issues to identify the root causes. We are committed to transparency and will provide regular updates on our progress. Our team is working diligently to develop and implement effective bug fixes. We apologize for any inconvenience caused and appreciate your patience and understanding.

When faced with accusations of bugs in an AR app, I start by gathering evidence. I review version control logs to track code changes and confirm whether the alleged bugs were present in our releases. I also document testing processes, bug reports, and fixes to show our proactive efforts in resolving issues. If necessary, I recreate the problem environment to demonstrate if the bug lies outside our control (like device compatibility). Once cleared, transparency is key—communicate findings clearly and take accountability for any issues that may arise. Moving forward, we tighten QA procedures to prevent recurrence.

Gather as much evidence of the bug as possible to get broader picture of its cause. If the bug can be reproduced, there is a chance it can be isolated and fixed by your team. If a bug is unreproducible your "innocence" should be assumed.

I address tech allegations by providing transparent documentation, demonstrating adherence to ethical standards, and engaging openly with stakeholders. Swiftly resolving issues and maintaining honesty helps restore trust and move forward confidently.