登录查看更多内容

Last updated on 2024年7月16日

Your robotic system demo is in crisis. How will you salvage the situation and impress your audience?

由人工智能和领英社区提供技术支持

When you're showcasing a robotic system, the last thing you want is a malfunction. But let's face it, technology is unpredictable, and even the most meticulously planned demos can go awry. You're standing there, your audience is watching, and your robot is unresponsive. This is the moment that tests not only your technical skills but also your ability to handle pressure. How you react can turn a potential disaster into a testament to your expertise and resilience. So take a deep breath, because you're about to navigate through this crisis and come out on top.

此文章中的业界达人

由社区从 8 条内容中精选。了解更多

Andra Keay

Robotics Innovation and Commercialization | RobotsAndStartups.substack.com

1 Stay Calm

The first thing to do is stay calm. Your audience will take cues from your demeanor, so it's crucial to maintain composure. Briefly explain that technical difficulties are a part of live demonstrations and that you're addressing the issue. This transparency shows professionalism and sets a realistic expectation. Remember, robotics is complex, and those familiar with the field will understand. Use this time to engage with your audience, perhaps explaining some of the technology behind the system while you troubleshoot.

添加您的观点

Andra Keay

Robotics Innovation and Commercialization | RobotsAndStartups.substack.com
举报内容
Firstly - don't get into this position! Test, test and test. Then make sure that you have redundancy in every possible way. Chris Matthews has some great stories and tips about making your robot demos work impressively every time in his book "Start Telling People". If you're in this situation, then before following the advice here is assess what you are trying to achieve with the demo. It's most likely best to ditch the demo and move on.

已翻译

赞
Katja Butterweck

Let's make technology more accessible and user-friendly.
举报内容
Especially for technicians it can be very stressful if everyone is looking. Ask another colleague to keep all the other spectators busy while you will solve the issue.

已翻译

赞
Bharadwaj Chukkala

Driving Innovation in Robotics & AI | Founding Engineer at Surgical Automations Inc. | Deep Learning | Control Systems | Gen AI | Software Development | Autonomous Systems | HealthCare | Psychology | Podcasting
(已编辑)
举报内容
If you know you will get into such mess.. you know your robot is not ready and when it’s or ready you need to have a backup plan and a backup plan can only be thought and implemented when you are calm and analytical. So be realistic and stay calm. Explain other USPs of the product and spread the audience’ focus so they are not too critical about the robot not functioning as expected.

已翻译

赞

2 Assess Fast

Quickly assess the situation to determine if it's a simple fix or a more complex issue. If it's something you can resolve on the spot, do so efficiently without getting too technical in your explanations. For more intricate problems, let the audience know you need a moment and assure them you'll continue the demonstration as soon as possible. This is where your pre-demo checks come in handy; knowing the system's common failure points can expedite this process.

添加您的观点

Andra Keay

Robotics Innovation and Commercialization | RobotsAndStartups.substack.com
举报内容
Don't follow this advice and keep going. Assess who your audience is and why you are demoing. THEN decide how to salvage the situation. If you're demoing to new hires, then go ahead and engineer involving them in the process. If you're demoing to local high school or friends and family, then it's low stakes. If you're demoing to prospective customers or investors, then stop showing them what can go wrong. Walk away and devote 1000% of your attention to sharing positive stories and outcomes and answering their questions. Don't waste their time.

已翻译

赞
Katja Butterweck

Let's make technology more accessible and user-friendly.
举报内容
First of all: your audience doesn’t know what you want to demo. So the first check should be if everything fails or if certain parts of the demo would be still up and running. For example a moving robot at a fair is already a highlight- even if it is not showing anything of the demo you wanted to show.

已翻译

赞
Bharadwaj Chukkala

Driving Innovation in Robotics & AI | Founding Engineer at Surgical Automations Inc. | Deep Learning | Control Systems | Gen AI | Software Development | Autonomous Systems | HealthCare | Psychology | Podcasting
举报内容
There is no time to think so don’t waste assessing whether it is simple or complex. Do damage control instead. Its not a new problem that you’ve never seen, you know the quick fix around it, implement that asap.

已翻译

赞

3 Communicate Clearly

Communication is key in a crisis. Keep your audience informed about what you're doing to resolve the issue. If it's a software glitch, for example, narrate your thought process as you investigate the code. If hardware is the culprit, describe what you're checking for. This not only educates your audience about troubleshooting but also demonstrates your expertise and confidence in handling unexpected challenges.

添加您的观点

Andra Keay

Robotics Innovation and Commercialization | RobotsAndStartups.substack.com
举报内容
No. Don't do this unless you are in a 'teaching moment' perhaps with new hires etc. Otherwise, move on to communication about the primary business and purpose of the meeting. Postpone the demo. Don't waste valuable communication time talking about a demo that has already gone wrong.

已翻译

赞

4 Demonstrate Expertise

Even if you can't fix the problem immediately, use this opportunity to showcase your deep understanding of the system. Discuss the design process, the challenges you've overcome in development, and how the robot operates under normal conditions. This can impress your audience with your expertise and the complexity of robotics, making them more forgiving of the hiccup.

添加您的观点

5 Engage Audience

Turn this setback into an interactive learning experience by involving your audience. Ask them what they would be interested in knowing about the robot or the field of robotics while you work on the issue. Their questions could lead to a valuable exchange of ideas and keep their attention away from the malfunction. It also demonstrates your willingness to engage and value their input.

添加您的观点

6 Offer Alternatives

If all else fails and the robot can't be revived in time, have a backup plan ready. Offer to show videos of the robot in action or provide a rain check for a future demonstration. You could also invite interested attendees to a one-on-one discussion or a workshop where they can learn more about robotics. This ensures that even if they didn't see what they came for, they leave with something valuable.

添加您的观点

Katja Butterweck

Let's make technology more accessible and user-friendly.
举报内容
Think about this backup plan already when you build your demo. The demo has a certain purpose- for example creating attention so people will buy from you. This goal can be reached in multiple ways.

已翻译

赞

Robotics

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Your robotic system demo is in crisis. How will you salvage the situation and impress your audience?

1

2

3

4

5

6

1 Stay Calm

2 Assess Fast

3 Communicate Clearly

4 Demonstrate Expertise

5 Engage Audience

6 Offer Alternatives

Robotics

给文章评分

感谢您的反馈

更多Robotics相关文章

更多相关阅读内容

Your robotic system demo is in crisis. How will you salvage the situation and impress your audience?

1

2

3

4

5

6

1 Stay Calm

2 Assess Fast

3 Communicate Clearly

4 Demonstrate Expertise

5 Engage Audience

6 Offer Alternatives

Robotics

给文章评分

感谢您的反馈

查看其他技能