Your production schedule is tight due to machine delays. How can you manage client expectations effectively?
Dealing with production delays requires proactive strategies to maintain trust and transparency with clients. Here are key tactics to employ:
- Communicate early and often, providing updates even if the news isn't good.
- Offer realistic timelines based on the new schedule, avoiding overpromising.
- Explore alternative solutions or compromises that could mitigate delay impacts.
How do you maintain positive client relations when facing unexpected setbacks?
Your production schedule is tight due to machine delays. How can you manage client expectations effectively?
Dealing with production delays requires proactive strategies to maintain trust and transparency with clients. Here are key tactics to employ:
- Communicate early and often, providing updates even if the news isn't good.
- Offer realistic timelines based on the new schedule, avoiding overpromising.
- Explore alternative solutions or compromises that could mitigate delay impacts.
How do you maintain positive client relations when facing unexpected setbacks?