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Last updated on 2024年8月5日

Your online training session is interrupted by video lag. How can you keep participants engaged and focused?

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Video lag during an online training session can be frustrating, but it doesn't have to derail your digital learning experience. As a facilitator, you have the power to keep your participants engaged and focused, even when technology doesn't cooperate. By being prepared and creative, you can overcome this obstacle and ensure that your session remains effective and interactive. Remember, your ability to adapt to technical issues is just as important as the content you're delivering.

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Vandana Gablani

Sr. Technical Trainer @Covalensedigital
Rameez Rahi

Professor@PHYSICSWALLAH | Chegg,CourseHero-Expert | MentorMatch, StarsBoard, Filo-Educator | Career Counselor |…

1 Quick Fixes

If video lag strikes, start with quick fixes to maintain momentum. Ask participants to turn off their cameras to reduce bandwidth usage , which can improve video quality. Suggest they close other applications or browser tabs that might be consuming their internet speed. If the lag persists, switch to audio-only mode and use a shared document or whiteboard to keep everyone on track. Your adaptability will reassure participants that the session can continue smoothly.

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Rameez Rahi

Professor@PHYSICSWALLAH | Chegg,CourseHero-Expert | MentorMatch, StarsBoard, Filo-Educator | Career Counselor | Electrical Engineer | Power Electronics Engineer | GATE | NET-JRF
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Plan for Contingencies: Have a plan in place for handling technical difficulties. This might include alternative communication methods or platforms. Test Equipment: Before the session, test your equipment and internet connection to minimize the risk of technical issues.

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Jorge Eduardo Zamora Morales

Country Manager/ Managing Director/ Growth/ EDTECH/SAAS/Comercial Director
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Avisa a los participantes sobre la interrupción y estima el tiempo de resolución. "Estimados participantes, estamos experimentando problemas técnicos y estimamos que estarán resueltos en aproximadamente 10 minutos." Ofrece una breve explicación sobre la causa del retraso. Solicita que recarguen la página o usen otro navegador. Proporciona un enlace a la presentación. Mantenlos informados con actualizaciones regulares.

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2 Engage Actively

Engagement is key to retaining attention. If the video is lagging, shift the focus to active participation. Pose questions and encourage participants to respond via chat. This keeps them involved and allows you to gauge their understanding. You can also use polls or quizzes to create a dynamic learning environment. By promoting active engagement, you ensure that participants remain invested in the session, regardless of video issues.

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Jorge Eduardo Zamora Morales

Country Manager/ Managing Director/ Growth/ EDTECH/SAAS/Comercial Director
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Comparte anécdotas o experiencias personales relacionadas con el tema. Anima a hacer preguntas o compartir experiencias. Repasa puntos clave discutidos hasta el momento. Introduce una breve actividad de reflexión o discusión. Ofrece un peque?o desafío o pregunta para que resuelvan en grupo.

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3 Utilize Chat

The chat function is an invaluable tool when video fails. Use it to share key points or instructions , ensuring that everyone can follow along. Encourage participants to use chat for questions and discussions, fostering a collaborative atmosphere. This not only keeps them engaged but also maintains a record of the conversation that can be referenced later. The chat becomes a lifeline, connecting you with your learners despite video troubles.

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Rameez Rahi

Professor@PHYSICSWALLAH | Chegg,CourseHero-Expert | MentorMatch, StarsBoard, Filo-Educator | Career Counselor | Electrical Engineer | Power Electronics Engineer | GATE | NET-JRF
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Chat Feature: Encourage participants to use the chat feature to ask questions or share comments. This keeps them engaged and involved. Polls and Quizzes: Use polls or quizzes to check understanding and keep participants engaged. Many online platforms have built-in tools for this.

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Jorge Eduardo Zamora Morales

Country Manager/ Managing Director/ Growth/ EDTECH/SAAS/Comercial Director
举报内容
Fomenta el uso del chat para mantener una discusión activa. Propón preguntas o temas de debate para discutir en el chat. Realiza encuestas rápidas o sondeos. Comparte enlaces útiles o recursos adicionales en el chat. Responde a las preguntas de los participantes en tiempo real.

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4 Plan B Content

Always have a Plan B for content delivery. If video lag is severe, switch to pre-recorded materials or slides that are less bandwidth-intensive. You can narrate these resources live, keeping the session interactive. This approach ensures that your participants continue to learn effectively, without the frustration of interrupted video. It demonstrates your preparedness and commitment to providing a seamless learning experience.

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Jorge Eduardo Zamora Morales

Country Manager/ Managing Director/ Growth/ EDTECH/SAAS/Comercial Director
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Ten contenido adicional preparado, como presentaciones o documentos. Utiliza la pausa para repasar puntos clave. Introduce un tema relacionado que puedas discutir sin necesidad del video. Proporciona ejercicios prácticos o preguntas para trabajar. Revisa preguntas frecuentes con los participantes.

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5 Interactive Tools

Interactive tools can salvage a lagging session. Consider switching to applications designed for real-time collaboration , like shared documents or digital whiteboards. These tools allow participants to contribute directly, keeping them engaged and ensuring the continuity of the session. By leveraging these resources, you create an alternative pathway for interaction that isn't hindered by video quality.

添加您的观点

Rameez Rahi

Professor@PHYSICSWALLAH | Chegg,CourseHero-Expert | MentorMatch, StarsBoard, Filo-Educator | Career Counselor | Electrical Engineer | Power Electronics Engineer | GATE | NET-JRF
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Interactive Tools: Use interactive tools like whiteboards or collaborative documents. This can be a fun and engaging way to work through problems or concepts.

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Jorge Eduardo Zamora Morales

Country Manager/ Managing Director/ Growth/ EDTECH/SAAS/Comercial Director
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Usa encuestas, cuestionarios o herramientas de votación en línea. Propón ejercicios breves o actividades para realizar individualmente o en grupo peque?o. Utiliza pizarras digitales para colaboraciones en tiempo real. Ofrece sesiones de preguntas y respuestas en vivo. Fomenta el uso de salas de grupos peque?os para discusiones enfocadas.

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6 Stay Positive

Lastly, maintain a positive demeanor throughout technical difficulties . Your attitude sets the tone for the session. Encourage participants, stay calm, and keep the atmosphere light. Humor can also be a great ally; a well-timed joke about the situation can relieve tension and refocus energy. When you remain upbeat, participants are more likely to stay engaged and forgive any technical mishaps.

添加您的观点

Rameez Rahi

Professor@PHYSICSWALLAH | Chegg,CourseHero-Expert | MentorMatch, StarsBoard, Filo-Educator | Career Counselor | Electrical Engineer | Power Electronics Engineer | GATE | NET-JRF
举报内容
Stay Composed: Remain calm and composed. Your attitude can set the tone for the session. Acknowledge the Issue: Quickly acknowledge the technical difficulty. Let participants know you are aware of the issue and are working to resolve it.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Vandana Gablani

Sr. Technical Trainer @Covalensedigital
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Here's what else to consider during an online training session interrupted by video lag: Backup Communication Channels: Have a backup communication channel, such as an instant messaging app or a dedicated support email, for participants to report issues. Clear Instructions: Provide clear instructions at the beginning of the session on what to do in case of technical difficulties. Facilitator Co-Host: Have a co-host or facilitator who can manage technical issues and assist with engagement activities. Frequent Breaks: Incorporate short breaks to reduce the strain on the network and give participants time to refresh.

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Your online training session is interrupted by video lag. How can you keep participants engaged and focused?

1

2

3

4

5

6

7

1 Quick Fixes

2 Engage Actively

3 Utilize Chat

4 Plan B Content

5 Interactive Tools

6 Stay Positive

7 Here’s what else to consider

Digital Learning

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Your online training session is interrupted by video lag. How can you keep participants engaged and focused?

1

2

3

4

5

6

7

1 Quick Fixes

2 Engage Actively

3 Utilize Chat

4 Plan B Content

5 Interactive Tools

6 Stay Positive

7 Here’s what else to consider

Digital Learning

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感谢您的反馈

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