Constructive Feedback Positive negotiations Team approach and counselling Action to call immediately These are the key ingredients to face and manage criticism regarding Quora

Our marketing team recently faced criticism on Quora. Instead of reacting defensively, we chose to listen, learn, and respond professionally. This experience reinforced the importance of handling negative feedback with grace and using it as an opportunity for growth.

Criticism on platforms like Quora is a chance to turn challenges into opportunities. The first step is listening without defensiveness—understanding the concerns being raised. Then, respond with humility and transparency, addressing the points directly while highlighting your commitment to improvement. Share the steps your team is taking to resolve the issue or clarify misunderstandings without deflecting responsibility. This approach not only builds trust but also shows you value feedback, even when it's tough to hear. A genuine, constructive response often leaves a lasting positive impression.

As a marketing professional getting a criticism is sometimes demotivating. However, marketing is a data driven art work and hence we are bound to make mistakes as not everyone will agree with your creativity. - The very first step would be to acknowledge it politely and then try to explain your perspective and intention. - If the audience still backlashes and criticises then the next step would be a kind apology and putting the post down. In my MBA I learned that the true leader holds accountable and ownership to what decision he/she has made.