Last updated on
2024年9月16日
Your long-term client's office computers keep breaking down. How can you regain their trust and loyalty?
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When office computers fail, it's crucial to restore confidence with your long-term client. Here's how to mend the partnership:
- Address the issue head-on by acknowledging the problem and outlining your resolution plan.
- Provide regular updates to demonstrate transparency and progress towards a solution.
- Offer compensation or added value services as a gesture of goodwill and commitment to their business.
What strategies have you found effective in regaining trust with a client?
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