Empatia e escuta ativa abrem caminho para reciprocidade e, consequentemente, um ambiente onde será possível a exposi??o de diferentes pontos de vista.

Navigating resistance from colleagues is a common challenge in any large organisation, especially in dynamic, international environments. Building alignment starts with active listening. Taking time to understand colleagues’ concerns helps uncover underlying issues and build trust. Focusing on finding common goals and creating an open dialogue where everyone feels heard and valued are key strategies for gaining buy-in and fostering a collaborative atmosphere. Ultimately, resistance is a chance to refine the programme’s direction together, making for stronger, more sustainable results.

Understanding and Empathy: Understand your colleagues' concerns by asking about their reasons for resistance and listening carefully. Showing empathy can build trust. Clear Communication: Explain your ideas clearly and concisely, using practical examples and concrete data to demonstrate the benefits. Involvement and Collaboration: Involve colleagues in the idea development process, ask for feedback, and be open to suggestions to create a sense of ownership and reduce resistance. Education and Training: Provide learning opportunities through workshops, seminars, and educational materials to clarify doubts and reduce fears. Baby Steps: Introduce changes gradually with small initial successes to build trust and demonstrate benefits.

To avoid resistance to innovation it's very important an emotional connection with your audience. If your audience feel themselves valued, respected, and appreciated they will allow themselves to understand you. Also, If your audience values, respects you and appreciates you, they'll be more willing to listen what you have to say. It is also important to balance between the emotional connection and the rationale and evidence-based argument in support of your creative idea. You'll always have a better chance of achieving the adoption of your idea if you can balance emotional connection with logical reasoning. But in any case, I believe that we normally use the rational information to justify our previously already taken emotional decision