Your hotel's sustainability efforts are lagging. How can you inspire your frontline staff to take action?
How can you motivate your team toward greener practices? Share your strategies for inspiring sustainable action.
Your hotel's sustainability efforts are lagging. How can you inspire your frontline staff to take action?
How can you motivate your team toward greener practices? Share your strategies for inspiring sustainable action.
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It is crucial to lead by example and pave the way, demonstrating the standards you expect from your own team. Additionally, in countries like Switzerland, there are various organizations that can support your sustainability efforts, such as Swissstainable or similar initiatives.
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Motivating the team is tricky, here's sharing tips I personally applied. I use the LEAP method to drive engagement: 1. Lead by Example: Leadership needs to walk the talk. They need to see management committed to sustainability, they’re more likely to follow suit. 2. Educate: I organize regular mini-workshops to ensure staff understand why sustainability matters and how their daily actions contribute to the bigger picture. 3. Acknowledge Contributions: Recognizing even small wins creates motivation ie a simple shout-out. 4. Provide Tools: Empowering staff with the right resources, from recycling stations to energy-saving tips, ensures they can make a real impact without extra effort.
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To inspire, your frontline staff to engage in sustainability efforts, begin by clearly communicating the importance and benefits of sustainability, both for the hotel and the environment. Show how their actions can make a tangible difference. Lead by example, demonstrating a commitment to eco-friendly practices yourself. Provide training and resources to help staff understand how they can contribute, and offer incentives or recognition for those who actively participate. Create a sense of shared responsibility by involving staff in setting sustainability goals, and celebrating achievements to foster pride and motivation in making the hotel greener.
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