Your healthcare team is facing emotional exhaustion. How can you support them effectively?

Criar uma cultura onde a seguran?a psicológica é de fato exercida é extremamente importante para a promo??o da saúde emocional no ambiente organizacional. O líder deve sobretudo promover a escuta ativa e acolher o trabalhador com sinais ou sintomas de sofrimento ou exaust?o emocional. O próximo passo é o apoio social, e o direcionamento para o correto tratamento e suporte. é fundamental o olhar para os riscos psicossociais e mitiga-los com a??es estratégicas, projetos e processos inovadores.

Clinicians rarely admit to their exhaustion until it's too late, usually because of a fear of looking weak or inferior to their colleagues. Many suffer silently. Simultaneously, management teams are happy to continue with the narrative that the clinicians are "burned out", meaning the clinicians couldn't cope. Absolving the system of the blame. This must change this at a cultural level, to ensure that everybody is comfortable and safe openly discussing why there's emotional exhaustion. The dialogue helps us to identify the root cause. Then we need to be willing to tackle the deep problems. If a whole team is suffering, it's a system issue. Giving them extra yoga classes, free pizza, or more money, that's a band aid on a gaping wound.

In healthcare, the exhaustion and burnout syndrome may be a delicate topic. “We need to be strong for our patents” this is the sentence that most healthcare professionals are repeating. That’s true: but we need to be really strong to help others and we shouldnot hide tiredness and exhaustion. These are not weaknesses. In the healthcare culture, we have to open dialogue and accept that we are also humans and that tiredness and exhaustion are natural processes that need to be heard and fixed at time for the benefits of our professionals, our patients and our healthcare settings.

Open dialogue is essential for addressing employees emotional exhaustion. As a leader or CXO we need to create a safe, non-judgmental environment where team members feel comfortable in sharing their feelings and challenges without fear of repercussions. Encourage regular 1-2-1 where individuals can express their stress and frustrations openly. Actively listen to their concerns and validate their experiences, while also discussing potential solutions and coping strategies. Allow team members to candidly express their stress and challenges while feeling heard and understood.

Supporting a healthcare team facing emotional exhaustion starts with open communication and showing genuine empathy. Providing access to mental health resources, encouraging regular breaks, and fostering a supportive environment can make a big difference. Recognizing their hard work and offering flexible schedules can also help them recharge and feel valued.

Il est essentiel d'encourager un dialogue ouvert dans l'équipe pour lutter contre l’épuisement émotionnel. En créant un espace s?r et sans jugement pour discuter des sentiments et des défis, et en organisant des réunions régulières axées sur la santé mentale, on normalise ces conversations. L'écoute active et la reconnaissance des difficultés démontrent de l'empathie, réduisant ainsi les sentiments d'isolement et de stress, et favorisent une culture de soutien où chacun se sent valorisé et entendu.

Flexible staffing in healthcare aligns staff availability with patient needs, enhancing care and improving staff well-being. It leads to a 32% decrease in nurse burnout, a 23% increase in job satisfaction, and a 20% lower turnover rate. Adequate staffing reduces extended hospital stays by 7% per additional patient and decreases mortality rates by 14%. From personal experience, the consequences of inadequate staffing include severe patient falls, preventable deaths from mismanaged treatments, and significant injuries to staff, like my own enduring rotator cuff and back injuries. These experiences highlight the urgent need for properly managed staffing to ensure safety and health in healthcare settings.

First acknowledge their feelings and validate their experiences. Offer resources such as access to mental health professionals, counseling services, and stress management programs. Implement flexible scheduling or additional breaks to help reduce burnout and allow time for recovery. Promote a supportive work environment by encouraging open communication, peer support, and team-building activities. Recognize and reward their hard work and contributions regularly. Lead by example, prioritizing your own well-being and demonstrating healthy work-life balance. By providing support, resources, and a compassionate work environment, you can help alleviate emotional exhaustion and improve overall team well-being.

Implementing flexible scheduling can offer your healthcare team the work-life balance they need to manage stress effectively. Consider options like shift swapping, part-time positions, or staggered shifts to accommodate personal responsibilities. This flexibility can reduce the pressure on your staff, allowing them to rest and recharge. It's crucial to recognize that each team member has unique circumstances, and a one-size-fits-all approach may not be suitable. Tailoring schedules to individual needs can go a long way in preventing burnout.

Shake up the work schedule. Consider offering compressed workweeks, job sharing, or more flexible shift swapping. This can help team members balance work and personal life better, reducing stress.

At our Institute of Oncology in a palliative care unit, we started to have twice a month, 90 minutes dedicated time for a professional support group, where all members of the team (mostly physicians and nurses came) were invited and I found it very helpful..There was time to share whatever burdened us, at work, with patients or coworkers/system. It takes time to get used to this kind of taking care of our mental health and also mental health of the system, but I think it is very important, not just to unburden oneself, but also to connect the team members.

Bring in professional support. A counselor or coach can provide valuable tools for managing stress and improving mental health. Group sessions can build team cohesion while addressing common issues.

I feel utilizing one-on-one meetings with staff is an efficient way to make sure all employees have the opportunity to voice their concerns. I also think acknowledging achievements is a very important step.

Health-focused programs can boost morale and well-being. Try organizing group fitness classes, meditation sessions, or healthy cooking workshops. These activities promote self-care and team bonding.

Everything has to do with balance and acceptance. The best way to discharge a healthcare team is to show them that you appreciate their effort even if it is not as efficient as you would like it to be. Small actions, such as “thank you for your contribution”, that will motivate the team and each individual to give their best.

Recognition goes a long way. Implement a system for acknowledging good work, whether it's through public praise, awards, or small bonuses. This shows your team their efforts are valued and appreciated.

Il est cependant important de différencier les approches. Proposer des formations sur la gestion du stress, la pleine conscience, et des techniques de relaxation. Offrir des ateliers sur l'intelligence émotionnelle, la communication efficace et la résolution de conflits. Mettre en place des programmes de mentorat où des soignants expérimentés aident les nouveaux arrivants à naviguer dans leur carrière et à gérer les défis professionnels. Fournir des sessions de coaching personnalisé pour aider les soignants à définir et atteindre leurs objectifs personnels et professionnels. Développer des plans de carrière individualisés pour chaque soignant, incluant des objectifs de développement à court et à long terme.

Invest in personal growth. Offer opportunities for continuing education, skill development, or leadership training. Learning new things can reignite passion for the job and combat feelings of stagnation.

I know this may be a little. Off, but I say, why not a little bit of everything? Due to the fact everyone needs flexibility in their schedule. Along with support, and you know not offering everything at 1 time, but you know, just maybe like a reward or once a month or you know a monthly thing. Or a quarrely thing You know, just because we all get burnt out, we all have a hot there is a turnover, right? And it can be very stressful in the In the field that we work and we occupy on a daily basis due to the fact that our work-family is our second family and we all need time to reproces. Read decompress, so why not a little bit of everything is such a good idea.Thank you.Everyone have a blessed day.I don't know